Summary
Overview
Work History
Education
Skills
References
Awards
Timeline
Generic

Thomas Garment

Winston Hill,NSW

Summary

Dynamic Restaurant Manager with a proven sales record at McDonald's, excelling in customer service and team leadership. Successfully coached staff to achieve KPIs and executed impactful marketing campaigns, enhancing operational safety and compliance. Skilled in recruitment and inventory management, driving performance and engagement in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Restaurant Manager

McDonalds
Prairiewood
04.2015 - Current
  • Deliver exceptional customer experience and uphold QSC&V standards
  • Lead teams to hit KPIs and achieve performance goals
  • Coach and develop staff using McDonald’s core systems
  • Execute marketing campaigns and new initiatives effectively
  • Manage compliance with McDonald’s and workplace legislation
  • Lead staffing, engagement, and succession planning
  • Ensure workplace safety is upheld in all operations

Education

Restaurant Management Training - Management Courses, Customer Experience, Product Quality, People Performance

Charlie Bell School of Management
Thornliegh
01.2025

Year 12 - maths, multi-media

Muirfield High School
North Rocks
01.2019

Skills

  • Customer service
  • Team collaboration
  • Recruitment and hiring
  • Inventory management
  • Staff scheduling
  • Marketing execution
  • Operational safety
  • Team leadership
  • Proven sales record

References

  • Paul Karam, Operations Manager for McDonalds, prkaram1@yahoo.com.au, +61 416 432 120
  • Harrison Greer, Operations Manager for McDonalds, harrisongreer1357@gmail.com, +61 432 706 747

Awards

  • McDonalds AYL Bronze Hat Award
  • Top 5% Department / Assistant Restaurant Managers 2023
  • McDonalds LGR Team Award
  • Mcdonalds DLM Teachers Award
  • Step Up QSC Store Achievement Award

Timeline

Restaurant Manager

McDonalds
04.2015 - Current

Restaurant Management Training - Management Courses, Customer Experience, Product Quality, People Performance

Charlie Bell School of Management

Year 12 - maths, multi-media

Muirfield High School
Thomas Garment