Thomas Garment
Winston Hill,NSW
Summary
Dynamic Restaurant Manager with a proven sales record at McDonald's, excelling in customer service and team leadership. Successfully coached staff to achieve KPIs and executed impactful marketing campaigns, enhancing operational safety and compliance. Skilled in recruitment and inventory management, driving performance and engagement in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Restaurant Manager
McDonalds
Prairiewood
04.2015 - Current
- Deliver exceptional customer experience and uphold QSC&V standards
- Lead teams to hit KPIs and achieve performance goals
- Coach and develop staff using McDonald’s core systems
- Execute marketing campaigns and new initiatives effectively
- Manage compliance with McDonald’s and workplace legislation
- Lead staffing, engagement, and succession planning
- Ensure workplace safety is upheld in all operations
Education
Restaurant Management Training - Management Courses, Customer Experience, Product Quality, People Performance
Charlie Bell School of Management
Thornliegh01.2025
Year 12 - maths, multi-media
Muirfield High School
North Rocks01.2019
Skills
- Customer service
- Team collaboration
- Recruitment and hiring
- Inventory management
- Staff scheduling
- Marketing execution
- Operational safety
- Team leadership
- Proven sales record
References
- Paul Karam, Operations Manager for McDonalds, prkaram1@yahoo.com.au, +61 416 432 120
- Harrison Greer, Operations Manager for McDonalds, harrisongreer1357@gmail.com, +61 432 706 747
Awards
- McDonalds AYL Bronze Hat Award
- Top 5% Department / Assistant Restaurant Managers 2023
- McDonalds LGR Team Award
- Mcdonalds DLM Teachers Award
- Step Up QSC Store Achievement Award
Timeline
Restaurant Manager
McDonalds
04.2015 - Current
Restaurant Management Training - Management Courses, Customer Experience, Product Quality, People Performance
Charlie Bell School of Management
Year 12 - maths, multi-media
Muirfield High School