Thomas Gorell
Parkville
Summary
At Sorrento Golf Club, I honed my expertise in golf equipment sales and customer engagement, significantly enhancing customer satisfaction. My collaboration with golf professionals deepened my product knowledge, allowing me to provide personalized recommendations and service. Demonstrating punctuality and strong communication, I contributed to a welcoming and efficient shopping experience.
Overview
3
3
years of professional experience
Work History
Pro Shop Employee (During Summer Times)
Sorrento Golf Club
01.2022 - Current
- Enhanced expertise in golf brands by assisting customers with inquiries about balls, clubs, and clothing.
- Collaborated with golf professionals to gain deeper understanding of the game and equipment.
- Increased customer satisfaction by providing excellent service and assistance with golf equipment selection.
- Contributed towards creating a welcoming environment by greeting guests upon arrival at the Pro Shop and offering assistance with any inquiries.
- Performed cash, card, and check transactions to complete customer purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Agricultural Science - Agricultural Economics
Melbourne University
Parkville, VICThe Geelong College
Newtown, VIC2023
Skills
- Punctuality
- Cleanliness and hygiene
- Customer engagement
- Phone etiquette
- Professional appearance
- Product recommendations
- Golf equipment sales
- Strong communication and interpersonal skills
Accomplishments
Junior Club Champion (Sorrento)
1sts APS Football Player
APS Representatives team
Geelong Falcons Player
BFL Rookie of the year (2024)
References
Mark Williamson (Sorrento Head Professional)
0413 738 542
Timeline
Pro Shop Employee (During Summer Times)
Sorrento Golf Club
01.2022 - Current
Agricultural Science - Agricultural Economics
Melbourne University
The Geelong College
Similar Profiles
Cathal BrowneCathal Browne
Deputy Head Greenkeeper at Mahon Golf ClubDeputy Head Greenkeeper at Mahon Golf Club
Saoirse JordanSaoirse Jordan
Volunteer Lifesaver at Sorrento Life Saving ClubVolunteer Lifesaver at Sorrento Life Saving Club
Rowan SharplesRowan Sharples
Water Safety and Junior Patrol at Sorrento Surf Lifesaving ClubWater Safety and Junior Patrol at Sorrento Surf Lifesaving Club