Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Groves

Baulkham Hills,NSW

Summary

Dynamic leader with a proven track record at Alpha Athletics, adept in training exercises and special events planning. Excelled in team budgeting and game strategy, boosting team performance through innovative recruitment and training. Skilled in conflict resolution and customer relationship development, enhancing profitability and service quality at Dan Murphys. Demonstrates strong communication and strategic planning abilities.

Overview

12
12
years of professional experience

Work History

Head Coach

Alpha Athletics
01.2022 - 08.2024
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
  • Conferred with assistant coaches to determine weaknesses in current team roster and develop recruitment plans.
  • Prepared athletes for special competitions and tournaments.
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.

All Rounder

Next Door Cafe
01.2022 - 04.2023
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Strengthened communication skills through regular interactions with others.
  • Provided professional services and support in a dynamic work environment.
  • Learned and adapted quickly to new technology and software applications.

Banker

NAB
01.2016 - 12.2021
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Balanced teller drawers and ATM cash.
  • Opened, closed, and updated accounts for customers.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.

2IC Manager

Dan Murphys - Part Of The Woolworths Group
01.2013 - 12.2015
  • Planned and directed staffing, training and performance evaluations to develop and control sales and service programs.
  • Conducted employee training sessions to educate employees on products and company policies.
  • Analyzed transactions to find methods to simplify procedures, improve processes and maximize resources.
  • Increased company's profitability through customer relationship development, community involvement and marketing campaigns.

Education

High School Diploma -

Hills Grammar
Kenthurst, NSW
12.2010

Skills

  • Training exercises
  • Special events planning
  • Team budgeting
  • Game strategy planning

Timeline

Head Coach

Alpha Athletics
01.2022 - 08.2024

All Rounder

Next Door Cafe
01.2022 - 04.2023

Banker

NAB
01.2016 - 12.2021

2IC Manager

Dan Murphys - Part Of The Woolworths Group
01.2013 - 12.2015

High School Diploma -

Hills Grammar

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Thomas Groves