Management and participation in on-call work, involving working independently to diagnose and rectify problems with transport refrigeration systems
Installation and commissioning of new refrigeration units
Cooperation with clients to manage large fleets of refrigeration containers and rigid body trucks, completing servicing and maintenance for these companies as well as fixing breakdowns
Voluntarily participated in extensive amounts of overtime to assist fellow staff in their heavy workloads and gain the most experience possible
Completion of daily paperwork using electronic applications
Repaired, tested and troubleshot transport refrigeration systems by replacing parts, components, reading wiring/schematic diagrams and identifying malfunctions.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Established processes to ensure efficient workflow throughout workload.
Bartender
Prince of Wales Hotel
Ipswich
05.2015 - 06.2019
Spoke with customers and recommended specials to build rapport and cultivate customer loyalty
Resolved customer complaints in a professional manner.
Effectively multitasked within fast-paced environment.
Adopted great communication skills; learned how to communicate effectively with staff and various customer demographics.
Maintained knowledge of bar and menu options to prepare drinks
Education
Certificate III in Refrigeration & Air Conditioning -
Tafe Acacia Ridge
07.2022
Certificate II in Electrotechnology -
All Trades Queensland
Brisbane, QLD
09.2018
Queensland Certificate of Education -
St Edmunds College
11.2017
Skills
Efficient customer and team communication
Time management
Planning fleet maintenance/servicing
Hard-working and reliable
Proactive and versatile
Commitment to all tasks I adopt, taking pride in my work
Adaptable to problems
High quality of work
Diagnosing Faults
Maintaining Inventory
Willing to Learn
Inspecting Systems
Testing Procedures
Customer Service
Licenses & Qualifications
Full Refrigeration & Airconditioning License
Restricted Electrical License
Medium Rigid Driver's License
White card
CPR & LVR - Expiry 01/07/24
Working Safely at Heights - Issued 08/01/2022
Forklift license
References
Jae Woodward Service Manager at Queensland Thermo King - 0402791012
Lucas Taylor Onsite Supervisor at Queensland Thermo King - 048465252
Timeline
Transport Refrigeration Mechanic
Queensland Thermo King
09.2018 - Current
Bartender
Prince of Wales Hotel
05.2015 - 06.2019
Certificate III in Refrigeration & Air Conditioning -