Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic
Thomas Harvey

Thomas Harvey

Melbourne ,VIC

Summary

I'm seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, customer service oriented, excellent time management, and problem-solving skills. I’m a passionate and driven individual that knows how to get the best out of individuals and a team. I believe I show care, pride, and enthusiasm when I work and am always willing to go above and beyond what is expected to get a result. I want to be in an environment where I can learn and get better and help others achieve their goals. I want to be in an environment of growth and improvement. I can work autonomously when needed and am happy to learn and listen to others to help me improve and grow. I’m a reliable person that has a can-do attitude and is willing to learn from others and work in a team to achieve an outcome. I believe I listen to others and this needs to a top priority when dealing with clients and working with team members. It helps get an understanding of what they are after and helps get repeat clientele. Having a polite and positive attitude is extremely important when dealing with customers. Customers feed off positive energy and a sense of authenticity and having these skills as a customer service team member. I believe I have a sense of authenticity and am polite when talking to people. Empathetic listening shows the customer that you are listening and understanding what they are saying to you. Overall, you need to have a continuous understanding of what is important to your customers and always be willing to learn because you never stop learning.

Overview

12
12
years of professional experience

Work History

Venue Operations Officer

Melbourne Sports and Aquatic Centre, MSAC
01.2022 - Current
  • Assist in the set up/pack down and general running of sporting events
  • Check the venue’s equipment and facilities to make sure it is suitable before the commencement of events
  • Assist with maintenance of equipment, machinery, and general cleaning of venues to ensure that the venue and equipment are maintained in peak condition
  • Provide assistance to the Venue Operations Supervisor on the overall management of venue facilities and delivery of events

Umpire

Victorian Amateur Football Association Boundary
Melbourne, Victoria
03.2022 - Current
  • B Grade Boundary Umpire for the 2022 Home and Away Season
  • Boundary Umpired in the Division 2 Preliminary Final
  • Boundary Umpired in the Division 3 Grand Final
  • Boundary Umpired in the C Grade Reserves Grand Final

Sports Coach

Melbourne Sports Institute
Melbourne, Victoria
01.2021 - Current
  • Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
  • Created culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
  • Developed and implemented rigorous practice routines to enhance player skills and promote teamwork.
  • Assessed player abilities and assigned positions according to individual strengths.
  • Trained sports skills and character development to build well-rounded young people of various athletic abilities.
  • Ran sports practices with fun, team-building exercises to supplement grueling drills, maximizing athlete engagement and improvement.

Bartender

Village Belle Hotel
St Kilda, Victoria
01.2020 - 01.2022
  • Poured wine, beer and cocktails for patrons
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
  • Kept bar presentable and well-stocked to meet customer needs.
  • Upsold customers from shelf to premium brands to help boost sales
  • Recommended food and drinks to patrons based on preference, pairings and special promotions
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Completed regular bar inventories and daily requisition sheets.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Answering Phone calls and organising customer bookings

Under 19s Sydney University AFL Assistant Coach

SUANFC
Camperdown, NSW
11.2018 - 11.2019
  • Created and utilized training drills to improve team cohesiveness and performance
  • Notified head coach of problems with discipline, performance and other decision-making areas
  • Developed coaching and training plans for score development and performance enhancement
  • Assessed player abilities and assigned positions according to individual strengths
  • Developed strategies for each match based on knowledge of opposing team and individual player strengths
  • Worked with with administration to stay on top of changes and concerns

Sydney Swans Academy Under 12s Assistant Coach

Sydney Swans Academy
Moore Park, New South Wales
02.2017 - 02.2019
  • Coach in the Under 12s program and was a Property Steward for the Under 16s and 18s program
  • Created and utilized training drills to improve team cohesiveness and performance
  • Notified head coach of problems with discipline, performance and other decision-making areas
  • Developed training and exercise programs to meet individual requirements and team play strategies
  • Assessed player abilities and assigned positions according to individual strengths.
  • Ran drills and fitness circuits to improve athletes' coordination and skills

Knox AFL Firsts Coach

Knox Grammar School
Wahroonga, NSW
04.2015 - 11.2018
  • Created and utilized training drills to improve team cohesiveness and performance.
  • Developed training and exercise programs to meet individual requirements and team play strategies.
  • Developed coaching and training plans for score development and performance enhancement.
  • Assessed player abilities and assigned positions according to individual strengths.
  • Ran drills and fitness circuits to improve athletes' coordination and skills.
  • Developed strategies for each match based on knowledge of opposing team and individual player strengths.
  • Encouraged athletes, fellow coaches and parents to engage in good sportsmanship with competitors.
  • Aided in developing athletes at varying levels from beginner to elite.
  • Premiers in 2015, finished second in 2016 and third in 2017

Education

Bachelor of Exercise Science/Teaching

Australian Catholic University
Melbourne, Victoria

VCE

St Michael's Grammar School
St Kilda, Victoria
11.2014

Primary School

Christ Church Grammar School
South Yarra, Melbourne, Victoria, 3141

Skills

  • Teaching
  • Leadership
  • Sports Management
  • Sports Coaching
  • Coaching
  • Excellent Written and Verbal Communication
  • Have a "can do" attitude with an ability to multi-task
  • Customer Service Skills
  • Proactive Problem-Solving Skills
  • Decision Making
  • Be adaptable to the changing needs of the business

Accomplishments

2010 Awarded Year 8 Best Male Sportsman
2013 Awarded Year 11 Best Male Sportsman
2014 Awarded Year 12 Best Male Sportsman and School Cross Country Captain

Additional Information

  • Volunteer Coach at the Richmond Harriers Athletics Club in 2022

Timeline

Umpire

Victorian Amateur Football Association Boundary
03.2022 - Current

Venue Operations Officer

Melbourne Sports and Aquatic Centre, MSAC
01.2022 - Current

Sports Coach

Melbourne Sports Institute
01.2021 - Current

Bartender

Village Belle Hotel
01.2020 - 01.2022

Under 19s Sydney University AFL Assistant Coach

SUANFC
11.2018 - 11.2019

Sydney Swans Academy Under 12s Assistant Coach

Sydney Swans Academy
02.2017 - 02.2019

Knox AFL Firsts Coach

Knox Grammar School
04.2015 - 11.2018

Bachelor of Exercise Science/Teaching

Australian Catholic University

VCE

St Michael's Grammar School

Primary School

Christ Church Grammar School
Thomas Harvey