Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Jamieson

MANSFIELD

Summary

I am a young, motivated individual seeking employment. With hands-on experience in technical support, infrastructure setup, and device maintenance, combined with a retail background, I bring strong problem-solving skills, adaptability, and a dependable work ethic. I learn quickly, embrace new challenges, and work confidently both independently and as part of a team. I maintain a patient, detail-oriented approach when collaborating with clients and colleagues.

Overview

4
4
years of professional experience

Work History

Assistant IT Administrator

MASS Mansfield Autism Statewide Services
07.2022 - Current
  • Assisted with IT and networking infrastructure for multiple new building setups
  • Installed, terminating, and testing structured data cabling
  • Provided in-person and phone-based helpdesk support for hardware and software issues
  • Repaired and upgraded desktops, laptops, and mobile phones
  • Set up meeting room AV(Audio Visual) and conferencing technology
  • Onboarded new users and clients, ensuring devices and accounts are ready for use
  • Worked with Microsoft tools including Azure AD, Intune, Endpoint Manager, and SharePoint
  • Assisted with configuration and basic support of 3CX phone systems
  • Supported basic web and database tasks using SQL, PHP, HTML, and CSS
  • Created and maintained IT documentation and procedures


Retail Store Clerk

Marks Super IGA Mansfield
02.2021 - Current
  • Assisted customers by locating items, processing payments, and carrying out heavy purchases.
  • Assisted customerss by answering questions and fulfilling requests.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Invoiced out customers/local businesses
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.

Education

High School Diploma -

Mansfield Secondary College
Mansfield, VIC
11-2024

Certificate IV -

Integirty Business College
Online
06-2025

Certificate III -

Integirty Business College
Online
11-2023

Skills

  • Attention to detail
  • Ability to work well with others
  • Flexible and open to change
  • Hands on
  • Patient and able to remain calm in stressful situations
  • Ambitious and have a desire to succeed
  • Help desk support
  • System administration

Timeline

Assistant IT Administrator

MASS Mansfield Autism Statewide Services
07.2022 - Current

Retail Store Clerk

Marks Super IGA Mansfield
02.2021 - Current

High School Diploma -

Mansfield Secondary College

Certificate IV -

Integirty Business College

Certificate III -

Integirty Business College

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Thomas Jamieson