Thomas Keele
Echuca,Australia
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Wait Staff Member
Bright on the Murray and Dungala Function Centre
01.2016 - 01.2019
- Emptying bins
- Re-stocking Fridges and bars
- Cleaning Tables
- Sweeping floors
- Customer Service
- Waiting tables
Fresh Produce – Permanent Part-time
Coles
09.2017 - 01.2018
- Stocking fridges & Shelves
- Cut and wrap vegetables / fruit
- Customer Service on registers and in the Deli
- General cleaning of preparation room and store floor
Work Experience
Pascoe Vale Primary School
11.2018
- Teaching and assisting students
- Moving Equipment
- Working with Children
Work Experience
SeaWorld Resort
08.2018
- Catering
- Serving Meals
- Sweeping Floors
- Cleaning Tables
- Cleaning Rooms
- Room Service
- Portering
- General Resort Maintenance
- Front Desk check in / check out
Bartender
Moama RSL and MV Mary Annfloo
02.2018 - 06.2022
- At the Moama RSL my main responsibilities included waitering, kitchen hand, maintenance/stores assistant, gaming, reception, and bartending
- Whilst on the floor I learnt to: Cater food and beverages, Serve meals, Greet and Seat Customers, Sweep floors, Organising and re-arranging floor layouts
- As a kitchen hand my roles included: Plating meals, Portioning food, Plating Meals, Calling dockets
- Stores assistant/Maintenance roles included: Restocking bars/fridges, Assisting with ordering of products, Assist with stocktakes, Perform regular maintenance, Use P.O.S system to transfer stock between different areas
- Reception roles included: Greeting customers, Telephone handling, Reservations, Customer service
- Gaming and Bartender role included: Providing excellent customer service to customers, Assisting to the customers’ needs, Cleaning bar / gaming room, Serving drinks
Duty Manager
American Hotel Echuca
01.2024 - Current
- At the American Hotel Echuca, I started off as a FOH Sales Bartender
- In this role I learnt how to upsell different products and promotions whilst delivering high service to customers
- Whilst I was a bartender I learnt many different areas including gaming, host, passee, phone handling, and functions
- Around the September/October mark I moved into the role of a FOH Supervisor which I progressed into more management of the staff, running shifts, attending weakly meeting about operations, brainstorming ideas, problem solving, and assisting the venue manager and the duty manager
- During this time I also started assisting with weekly stocktakes within the American Hotel and Essen food and wine
- In January 2024 I had finished my studies at La Trobe University and moved into a duty manager role
- In this role I took over the rostering department
- My duties were to create rosters based off budgets that composed of the previous year
- From there I would cut/adjust the roster to suit a certain percentage of labour to staff ratio
- In September 2024, I then took over the hiring department as I was wanting to further my development
- In this area I am responsible for posting job advertisements suited to the needs of the venue, scheduling interviews, scheduling inductions, and informing the potential employee about whether they were successful
- Casual FOH sales from June 2022 to October 2022
- FOH Supervisor from October 2022 to January 2024
Education
Event Management And Marketing
La Trobe University
Bendigo03-2024
High School -
Moama Anglican Grammar School
01.2020
Skills
- Leadership
- Teamwork
- Time management
- Organisation
- Communication
- Customer service
- Team Collaboration
- Multitasking and Organization
- Goal-oriented mindset
- Interpersonal and Social Skills
- Flexible Schedule
- Professionalism and Etiquette
Attributes
Very honest and reliable with a positive attitude., Enjoys interacting with people and values manners and respect., Always reliable and punctual.
Personal Information
Date of Birth: 06/14/02
Hobbies and Interests
- Listening to music
- Playing soccer
- Spending time with friends
Teamworkleadership
- Vice-Captain, Moama Border Raiders under 14 Soccer squad, 2014
- Captain, under 12 squad, 2014
- Junior house captain, Moama Anglican Grammar School, 2014
- Vice-Captain, Moama Anglican Grammar School, 2020
- VET Tourism Award, 2018, Runners up
References
- Veronica Berg, Fuzion Business Owner, 0418 778 991
- Di Van Der Zypp, Owner / Function Manager - Bright on the Murray Moama, 0412 262 488
- Ashley Menzies, CEO of Moama RSL, 0417 346 946
- Harry Ripon, Operations Manager – American Hotel, 0448 078 177
Timeline
Duty Manager
American Hotel Echuca
01.2024 - Current
Work Experience
Pascoe Vale Primary School
11.2018
Work Experience
SeaWorld Resort
08.2018
Bartender
Moama RSL and MV Mary Annfloo
02.2018 - 06.2022
Fresh Produce – Permanent Part-time
Coles
09.2017 - 01.2018
Wait Staff Member
Bright on the Murray and Dungala Function Centre
01.2016 - 01.2019
High School -
Moama Anglican Grammar School
Event Management And Marketing
La Trobe University
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