Summary
Overview
Work History
Education
Skills
Drawing, cartoon creature creation
Timeline
Generic

Thomas Kokalevski

Port Kembla,NSW

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

1
1
year of professional experience

Work History

Customer Service Team Member

Bunnings
03.2022 - 03.2022
  • Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.
  • Took payment information and other pertinent information such as addresses and phone numbers to place orders.
  • Handled day-to-day customer contact via phones, faxes, and emails.
  • Maintained financial accounts by processing customer adjustments.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Managed timely and effective replacement of damaged or missing products.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Responded proactively and positively to rapid change.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Store Assistant

Salvation Army
12.2020 - 12.2020

  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Displayed merchandise in all areas of the store by arranging in appealing ways to boost sales.
  • Packing stock away to send back to the warehouse
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.

Education

Higher School Certificate
Warrawong, NSW
12.2022

Skills

  • Professional Bedside Manner
  • Client Rapport-Building
  • Customer Account Management
  • Loss Prevention Goals Monitoring

Drawing, cartoon creature creation

Creating and drawing fictional cartoon characters and fdfdfdfdfdfd

Timeline

Customer Service Team Member

Bunnings
03.2022 - 03.2022

Store Assistant

Salvation Army
12.2020 - 12.2020

Higher School Certificate
Thomas Kokalevski