Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Thomas Lally

Chelmer,QLD

Summary

Prior to employment at HSW, I would strive to become more knowledgeable in my services and application of work, with the supportive environment of Felons Brewing Co, I am able to continue learning and expanding my knowledge and experience in multiple aspects of the precinct. This extends to supervising bars and the floor through delegating staff and jobs in order to maintain a high standard of venue appearance and cleanliness while ensuring staff and customer satisfaction. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Food and Beverage Supervisor

Felons Brewing Co.
04.2023 - Current
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Planned operations to effectively cover needs while controlling costs and maximizing service.
  • Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Monitored food inventory and supplies to prevent waste.
  • Planned and executed promotions and special events in close collaboration with management.
  • Controlled food costs and managed inventory.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.

Landscaper

The LandMaster Co.
03.2021 - 02.2022
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.

Youth Development Intern

Queensland Rugby Union
06.2018 - 07.2018
  • Assisted in conducting needs assessments to identify key areas of service needs.
  • Developed and maintained relationships with community organizations and agencies.
  • Facilitated outreach activities to build community awareness.
  • Facilitated communication between clients and other service providers.

Crew Member

Milton McDonald’s
09.2020 - 11.2021
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Education

Brisbane Boys’ College
2021

Business Management

University of Queensland

Skills

  • Skills and Attributes
  • Leadership, teamwork and collaboration, self-motivated and strong work ethic, organised and punctual
  • Great communication and problem-solving skills
  • Studios and motivated to learn and expand knowledge and experience
  • Guest Relations Management
  • Cost Efficiency
  • Train Employees

Certification

RSA

COVID SAFE Work Training

Timeline

Food and Beverage Supervisor

Felons Brewing Co.
04.2023 - Current

Landscaper

The LandMaster Co.
03.2021 - 02.2022

Crew Member

Milton McDonald’s
09.2020 - 11.2021

Youth Development Intern

Queensland Rugby Union
06.2018 - 07.2018

Brisbane Boys’ College

Business Management

University of Queensland

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Thomas Lally