Ashleigh Lester

• Manage workflow of the Chief Scientist office and the executive team to identify priorities and deliver outcomes within timeframes.
• Manage executive calendar and email to support efficient operations of the CS office.
• Establish and maintain standard operating procedures for the CS office that provide consistency and risk management.
• Draft agency correspondence to support communication strategies and provide relevant updates to staff.
• Organise and facilitate forensics facility site tours and briefings to internal and external stakeholders.
• Analyse high level and sensitive documents and data to assist with quality assurance and delivery of project outcomes.
• Liase with international stakeholders to support a wide range of partnerships that assist in the strategic direction of the agency.
• Develop documentation and provide secretariat duties for executive boards and meetings.
• Build and maintain networks with staff and external clients to achieve positive outcomes through effective stakeholder management.

APS 5 Responsibilities

• Lead executive support team while working closely with the Executive Officer to provide cohesive support to the Senior Executives and the Technology and Services Division (300+ staff).
• Manage executive calendar and email to support efficient operations of the CIO office.
• Draft agency correspondence to support communication strategies and provide relevant updates to staff.
• Review documents and analyse data to assist with quality assurance and delivery of project outcomes.
• Develop documentation and provide secretariat duties for executive boards and meetings as required.
• Build and maintain networks with staff and external clients to achieve positive outcomes through effective stakeholder management.
• Manage workflow of the CIO office and the executive team to identify priorities and deliver outcomes within timeframes.
• Maintain contemporary knowledge of IT systems to support effective record management and implement efficient operating procedures.
• Work under legislative requirements to support compliance with agency responsibilities.

Achievements

• Led change management support for the executive support team and a large number of staff transitioning in and out of the department during major Machinery of Government changes.
• Advanced to an APS5 classification level
• Implemented new IT systems to reduce paper based procedures and more recently to assist with the flexible working arrangements during COVID, including OneNote, Microsoft Teams and Docusign.
• Successfully manage and support the largest division in the agency (300+ staff) through effective communication, networking and building lasting, positive relationships.

Responsibilities

• Manage site office to support case worker and clients.
• Provide initial contact to job seekers requiring support to re-enter the workforce.
• Provide administrative support to five senior case officers in their case management.
• Close liaison with centrelink office and provide assistance to connect clients with services.

Achievements

• Developed effective operational procedures to reduce wait times for clients.
• Up-skilled in working with vulnerable people and appropriately supporting clients managing poor mental health.