Secured lucrative contracts with major accounts, leveraging strong negotiation skills and deep industry knowledge.
Expanded market share by identifying and penetrating untapped markets.
Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Implemented systems and procedures to increase sales.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Sales Representative Team Leader
Halycon
Perth, Western Australia
10.2019 - 03.2020
Led sales team in achieving quarterly targets through strategic planning and performance monitoring.
Developed training materials to enhance sales techniques and product knowledge among team members.
Analyzed market trends to identify opportunities for growth and adjust sales strategies accordingly.
Fostered relationships with key clients, ensuring high levels of customer satisfaction and retention.
Coordinated team meetings to align on objectives, share insights, and foster collaboration within the department.
Mentored junior sales representatives, providing guidance on best practices and career development opportunities.
Evaluated sales performance metrics to drive continuous improvement initiatives across the team.
Established a positive work environment through clear communication, encouragement, and recognition of achievements.
Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
Maintained a strong understanding of competitor offerings, enabling the team to better position our products and services in the market.
Enhanced customer experience by addressing concerns promptly and providing tailored solutions based on their needs.
Sales Coach
BBS Solutions
Adelaide, South Australia
03.2019 - 09.2019
Developed targeted sales training programs to enhance team performance.
Analyzed sales data to identify areas for improvement and training needs.
Mentored sales representatives to improve communication and closing skills.
Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Developed customized coaching plans, addressing specific skill gaps and needs within the sales force.
Promoted continuous professional development by offering various learning opportunities, such as webinars, seminars, and industry conferences.
Implemented effective goal-setting processes for individuals and teams, driving accountability and commitment towards meeting targets.
Sales Team Leader
Fresh Pathways
Adelaide, South Australia
06.2017 - 10.2018
Running roadtrips out of Adelaide to queensland
Led sales team to achieve monthly targets through effective coaching and motivation.
Developed training programs that improved team performance and product knowledge.
Cultivated strong relationships with key clients, resulting in increased customer loyalty and retention.
Consistently recognized as a top-performing Sales Team Leader, contributing to the overall success of the company.
Maintained strong communication between the sales department and other organizational functions, aligning efforts toward common objectives.
Supported stores conducting sales promotions and special events.
Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
Oversaw all aspects of the sales cycle from prospecting to closing deals, ensuring a seamless experience for customers.
Trained, coached, and mentored new sales associates for maximum performance.
Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Trained new employees on customer service, money handling and organizing strategies.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Set and achieved company defined sales goals.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Sales Representative
Fundamental Worldwide
Sydney, New South Wales
03.2016 - 02.2017
Responsible for team building and training
Developed strong product knowledge to effectively address customer inquiries and concerns.
Built rapport with clients to enhance customer satisfaction and loyalty.
Executed daily sales strategies to meet and exceed individual targets.
Collaborated with team members to share best practices and improve sales techniques.
Trained new staff on sales processes and company policies to ensure consistency.
Labourer
The Adelaide Shed Company
Adelaide, South Australia
07.2015 - 11.2016
Operated hand and power tools to assist in construction projects.
Maintained clean and organized work environment to enhance safety.
Assisted team in loading and unloading materials for efficient workflow.
Followed safety protocols to minimize risks on job site.
Collaborated with crew members to meet daily project deadlines.
Performed routine equipment maintenance to ensure operational efficiency.
Adapted quickly to changing tasks and priorities in fast-paced environment.
Supported skilled tradespeople by preparing materials and tools as needed.
Loaded, unloaded, and moved material to and from storage and production areas.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
Bolstered team morale with a positive attitude and willingness to help others when needed.
Used variety of hand and power tools to complete tasks.
Loaded and unloaded materials onto trucks and trailers.
Followed instructions and safety protocols to prevent accidents and injuries.
Cleaned and maintained tools, equipment and worksites.
Loaded and unloaded materials and equipment onto and off construction sites.
Moved and cleared debris from work sites to dispose of in designated areas.
Managed safe and efficient use of tools and equipment on construction sites.
Provided labor support to carpenters, masons and other skilled trades.
Mixed and poured concrete for variety of projects.
Worked on sites, installing roofs and other exterior components.
Labourer
L.C.S Landscaping
Adelaide, South Australia
01.2015 - 09.2016
Obtained excavator ticket
Working with irrigation technicians
Laying irrigation
Maintenance for planting trees for port Adelaide and Enfield council
Gained experience of making and using aggregate concrete
Operated hand and power tools to assist in construction projects.
Maintained clean and organized work environment to enhance safety.
Assisted team in loading and unloading materials for efficient workflow.
Followed safety protocols to minimize risks on job site.
Collaborated with crew members to meet daily project deadlines.
Adapted quickly to changing tasks and priorities in fast-paced environment.
Loaded, unloaded, and moved material to and from storage and production areas.
Supported skilled tradespeople by preparing materials and tools as needed.
Sales Team Leader
The Fundraising People
Adelaide, South Australia
12.2013 - 10.2014
Fundraiser team leader for green peace and guide dogs
Training and developing team members
Organising road trips for sales team
Skills
Relationship building
Sales team training
Staff management
Goals and performance
Motivational skills
Verbal and written communication
Product knowledge
Sales expertise
Sales presentations
Strategic planning
Positive and upbeat
Direct sales
Sales process
Goal setting
Sales processes
Sales operations
Rapport and relationship building
Sales coaching
Sales reporting
Analytical problem solver
Performance management
Solution selling
Persuasive negotiations
KPI tracking
Empowers high-performing sales teams
Lead generation
Decisive
Business planning
Marketing strategy
Territory management
Training and development
Strategic partnerships
Performance coaching
Service-driven sales
Multidisciplinary team leadership
Sales territory growth
Certification
This document certifies Thomas Maberley completed the online learning module: Workplace sexual harassment on 2025-04-05