Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Thomas Moldovan

Summary

Personable, tenacious, and eager to learn professional with extensive experience, skills, and ability in diverse business settings. Strong knowledge of effective communication with customers, producing professional sales presentations and reports, and maintaining inventories. Proficient in providing quality sales and services through various channels. Well-versed in up-selling new products to enhance customer satisfaction. Interacts with customers in an upbeat manner, ensuring perfect customer service. Consistently demonstrates ability to increase customer satisfaction and develop strong business relationships. Outstanding ability to plan, operate, multitask, organize, coordinate, and implement practices and procedures leading to significant improvements in processes towards successful attainment of goals.

Overview

8
8
years of professional experience

Work History

Employee Guidance Consultant

Smart Group
01.2023 - Current
  • Handle client enquires from different organisations with multiple strict rules had to be followed accurately
  • Work in a team environment to complete set tasks for the week
  • Accomplished multiple tasks within established timeframes.
  • Audit jobs previously done to ensure all information is correct
  • Input mass amounts of information quickly and accurately while following strict rules and regulations from hundreds of organizations
  • Cross-trained and provided backup support for organizational leadership.

New Hire Trainer

SmartGroup
01.2023 - Current
  • Presented complex and niche information in a way that was easy to understand and grasp
  • Trained new hires in the complex software the company uses
  • Provided and supported new hires even after initial 6 weeks of training with support and knowledge
  • Trained and mentored new personnel hired to fulfill various roles.
  • Developed and implemented successful onboarding program.
  • Provided coaching and mentoring to employees.

Sales Consultant

Telstra
01.2021 - 08.2022
  • Attained 100% customer satisfaction level in six weeks within initial hiring, enhancing departmental sales by 80%
  • Upsold products to meet sales targets utilizing referral base and strong customer relationships
  • Represented, promoted and sold Telstra's suite of products and services to both new and existing business customers
  • Engaged customers to build rapport and discovered their lifestyle needs
  • Offered personalized value-based solutions that will WOW your customers

Advertising Manager

Dynamic Home Enhancements
01.2017 - 02.2020
  • Developed advertising strategies to increase buyer interest in products or services
  • Built rapport with clients to increase referrals and ensured cross-selling and upselling opportunities
  • Presented products, closed deals with customers, and setup as many display homes as possible within the time frame
  • Demonstrated product features and answered any related questions or concerns
  • Worked with marketing department to create targeted advertising strategies for key customer demographics.

Education

Diploma of Business - Business

Study IN
01-2024

High school - Completed Year 12

Craigmore High School
01-2016

Skills

  • Strong Verbal Skills
  • Strong Organizational Skills
  • Team Leadership
  • Client Relationship Development
  • Effective Time Management
  • Promotional Strategy Development
  • Effective Team Collaboration
  • Strong Work Ethic
  • Engaged Listening Skills
  • Logical Decision Making
  • Efficient Multitasking
  • Positive Attitude
  • Analytical Problem Solving

Languages

Romanian
English

Timeline

Employee Guidance Consultant

Smart Group
01.2023 - Current

New Hire Trainer

SmartGroup
01.2023 - Current

Sales Consultant

Telstra
01.2021 - 08.2022

Advertising Manager

Dynamic Home Enhancements
01.2017 - 02.2020

Diploma of Business - Business

Study IN

High school - Completed Year 12

Craigmore High School
Thomas Moldovan