Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Ortado

WOLLONGONG,NSW

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Bartender

Harp Hotel
WOLLONGONG, NSW
11.2023 - Current
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Greeted guests with friendliness and professionalism.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
  • Resolved customer complaints in a professional manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Kitchen Hand

North beach pavillion
WOLLONGONG, NSW
09.2024 - 05.2025
  • Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
  • Maintained cleanliness and hygiene in the kitchen, including washing dishes and utensils.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Cleaned dishes, pots, pans and utensils.
  • Swept and mopped floors to maintain cleanliness in the kitchen area.

Crew Member

Mcdonalds
WOLLONGONG, NSW
09.2023 - 02.2024
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Food Runner

Tilba Winery
DALMENY, NSW
12.2022 - 09.2023
  • Supported the kitchen staff by restocking supplies and preparing ingredients during peak times.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Ensured that all orders were correct before leaving the kitchen area.
  • Greeted guests with friendliness and professionalism.
  • Removed dishes and glasses from tables for cleaning.
  • Efficiently delivered food orders from kitchen to tables, ensuring timely service.

Kitchen Hand

Merivale
WOLLONGONG, NSW
11.2021 - 12.2022
  • Distributed food to waiters and waitresses to serve customers.
  • Operated industrial mixers and other food processing machinery to support kitchen operations.
  • Facilitated efficient communication between kitchen staff and front-of-house teams.
  • Transported trash to dumpster, properly disposing of expired food items.
  • Maintained cleanliness and hygiene in the kitchen, including washing dishes and utensils.

Education

Bachelor of Arts - Politics History And Languages

University of Wollongong
Wollongong, NSW
08-2025

High School Diploma -

St Peters Broulee
Broulee
10-2022

Skills

  • Effective communication
  • Team collaboration
  • Sales expertise
  • Able to stand 8 hours
  • Changing beer kegs
  • Responsible alcohol service
  • Payment processing
  • Health codes compliance
  • Liquor restocking
  • Cash register operation
  • Food running
  • Clear and effective communication
  • Outstanding customer service

Timeline

Kitchen Hand

North beach pavillion
09.2024 - 05.2025

Bartender

Harp Hotel
11.2023 - Current

Crew Member

Mcdonalds
09.2023 - 02.2024

Food Runner

Tilba Winery
12.2022 - 09.2023

Kitchen Hand

Merivale
11.2021 - 12.2022

Bachelor of Arts - Politics History And Languages

University of Wollongong

High School Diploma -

St Peters Broulee

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Thomas Ortado