Thomas O'Shannasy
Melbourne,VIC
Summary
I am a Monash University graduate with an interest in business. I am seeking a challenging and rewarding opportunity that will assist in my development as a professional. I am pursuing opportunities to further develop my business and management skills, with the goal of applying them to strengthen and grow my family’s business.
Overview
5
5
years of professional experience
Work History
Mail Operations Manager
Film Shot Graphics
Bayswater, Victoria
11.2023 - Current
- Manage and oversee Film Shot Graphics daily mailing operations to ensure a smooth workflow and process efficiency.
- Lead a team of five to fulfill Film Shot Graphics mailing tasks within set timeframes.
- Manage data and create mailing paperwork for 41 magazine titles.
- Managed and booked freight to and from warehouse, coordinating with internal and external courier companies.
- Resolved operational issues promptly, minimizing disruptions in production processes.
- Resolve customer complaints in a timely manner, while also reviewing the production process to ensure the complaints don't happen again.
- Operated machinery for wrapping and preparing mail for distribution.
- Oversee the scheduling and coordination of Film Shot Graphics Print Post mailing production.
Warehouse Worker
Film Shot Graphics
Bayswater, Victoria
12.2020 - 10.2023
- Collaborate with the company's owner to review and refine the warehouse's storage, picking, and packing processes.
- Picked and packed orders, while allocating these orders to internal and external courier companies.
- Collaborated with supervisors to improve workflow efficiency in operations.
- Assisted in onboarding and training new employees on company policies and procedures for smoother integration.
- Organized inventory on shelves for quick access and efficient identification.
Education
Bachelor of Science - Psychology
Monash University
Clayton, VIC01-2023
Skills
- Problem solving
- Ability to work independently and in a team
- Interpersonal skills
- Workflow analysis
- Process optimization
- Team leadership
- Conflict resolution
References
Michael Murphy
- Phone: 0414 223 327
- Owner of Film Shot Graphics
Jamie O'Shannassy
- Phone: 0412 670 314
- Warehouse manager of Film Shot Graphics
Timeline
Mail Operations Manager
Film Shot Graphics
11.2023 - Current
Warehouse Worker
Film Shot Graphics
12.2020 - 10.2023
Bachelor of Science - Psychology
Monash University