Thomas Parker
Summary
Offering excellent organizational abilities and keen interest in planning and development, ready to thrive in dynamic environment. Brings understanding of project coordination and resource management, with strong problem-solving and analytical capabilities. Ready to use and develop skills in scheduling and project management within Freight Planning Performance Specialist role.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Freight Planning Supervisor
Qantas
06.2023 - Current
- Supervising the the daily operations of the Freight Planning Office, approximately 30 staff members.
- Developed and maintained strong relationships with stakeholders, ensuring clear communication of expectations and progress updates.
- Identified opportunities for process improvements by conducting thorough reviews of existing systems and procedures.
- Enhanced team performance by providing ongoing training, coaching, and mentoring to staff members.
- Oversaw the integration of new technologies like iCargo Core into FPO workflows, increasing efficiency and accuracy.
- Assisted management in making informed decisions by providing accurate status reports on ongoing issues.
- Conducted yearly performance evaluations for staff members, driving continuous professional development.
- Involved in recruitment processes, interviewing applicants and selecting candidates for the role.
- Training and onboarding process for all newly hired employees.
Freight Planning Officer
Qantas Freight
08.2021 - 06.2023
- Planning and recovering domestic and international freight in iCargo.
- Liaising with operational teams at freight terminals vie phone and email.
- Monitoring the FPO inbox and assisting with stakeholder enquiries.
- Working together with various stakeholder’s in the IOC and broader Qantas group.
- Training new colleagues in iCargo and the day to day operations of the FPO.
Ground Services Crew
Qantas Ground Services
02.2020 - 08.2021
- Communicating with flight planners and Australia Post representatives to load 10-20 flights per shift.
- Loading ULD’s. safely and within limitations of the aircraft.
- Utilizing iCargo to plan and load flights with the freight and mail on hand.
- Assisting Biosecurity and Customs agents conducting checks on freight.
- Handling of dangerous goods.
Storeman & Administration
McEwen-Taylor Pty Ltd (t/a Loyal Bakeware)
10.2018 - 01.2020
- Communicating with customers, courier companies and suppliers.
- Using MYOB to invoice clients and run reports.
- Updating the website and databases ensuring accurate information is available to customer.
- Participated in special projects as needed, contributing valuable analytical skills to drive successful outcomes.
- General office admin and warehouse duties.
Administration & Managing Client Financial Affairs
Queensland Department of Communities, Child Safety and Disability Services
01.2014 - 01.2018
- Managing day to day financials of approximately 30 Disability Services clients in government care facilities.
- Analyzing spending of residential care officers on behalf of clients to ensure all money was accounted for and books were balanced.
- Preparing monthly reports for management and department director approval.
- Following regulatory requirements regarding recordkeeping and filing of client information.
- Training and supervising new staff members.
Education
High School Diploma -
St Joseph's Nudgee College
Brisbane, QLD 01.2008 - 11.2012
Skills
Training
Teamwork and collaboration
Customer service
Problem-solving
Time management
Decision-making
Adaptability and flexibility
Analytical thinking
Process improvement
Regulatory compliance
Meeting planning and leadership
Certification
Mental Health First Aider
Timeline
Mental Health First Aider
09-2023
Freight Planning Supervisor
Qantas
06.2023 - Current
Freight Frontline Leadership Training
06-2023
Freight Planning Officer
Qantas Freight
08.2021 - 06.2023
Ground Services Crew
Qantas Ground Services
02.2020 - 08.2021
Storeman & Administration
McEwen-Taylor Pty Ltd (t/a Loyal Bakeware)
10.2018 - 01.2020
Administration & Managing Client Financial Affairs
Queensland Department of Communities, Child Safety and Disability Services
01.2014 - 01.2018
High School Diploma -
St Joseph's Nudgee College
01.2008 - 11.2012
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