Thomas Rehn
Newrybar,NSW
Summary
Dynamic Sales Executive with a proven track record at Lion Beverages ANZ, excelling in customer relations and process optimization. Achieved consistent revenue growth by implementing effective sales strategies and collaborating with cross-functional teams. Skilled in project management and team development, driving operational efficiency and enhancing client satisfaction. I am also an Experienced Team Manager with strong background in overseeing daily operations and ensuring optimal efficiency. Proven ability to streamline processes and enhance productivity through effective leadership. Demonstrated expertise in team management and strategic planning.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Executive
Lion Beverages ANZ
04.2023 - Current
- Developed and maintained strong relationships with key clients to drive sales growth.
- Conducted market analysis to identify emerging trends and customer needs.
- Executed sales strategies to achieve quarterly revenue targets consistently.
- Collaborated with cross-functional teams to enhance product offerings and promotions.
- Analyzed competitor activities and adjusted strategies accordingly for market positioning.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
Retained Firefighter
Fire And Rescue NSW
05.2022 - Current
- Participated in community outreach programs to raise awareness of fire prevention and safety measures.
- Prepared incident reports detailing personnel, location and results of each call.
- Responded to emergency calls and provided medical assistance to injured individuals.
- Trained new firefighters to comply with safety protocols and equipment usage.
- Assisted with regular maintenance of firefighting equipment.
- Enhanced community safety by conducting thorough building inspections and identifying potential fire hazards.
- Reduced response times to emergencies by effectively coordinating with dispatch and other first responders
Security Guard
The Beach Hotel
07.2022 - 04.2023
- Responded quickly to incidents and assessed active situations for security concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Site Manager
Prats Construction
10.2022 - 01.2023
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Complied with safe operating practices and assessed operational procedures against best practices.
- Developed detailed plans based on broad guidance and direction.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Created weekly and monthly reports and presentations for management team.
Licensee
The Railway Friendly Bar
02.2020 - 07.2022
- Directed operational strategies to enhance efficiency and productivity across multiple departments.
- Implemented performance metrics to monitor team effectiveness and drive continuous improvement initiatives.
- Fostered a culture of accountability by mentoring managers and promoting professional development programs.
- Established comprehensive training programs to elevate staff competencies and optimize service delivery standards.
- Negotiated vendor contracts to secure favourable terms, reducing operational costs while maintaining quality standards.
- Managed daily operations of bar, ensuring efficient service and adherence to quality standards.
- Oversaw inventory management, reducing waste through effective stock control practices.
- Coordinated special events and promotions, driving increased patron engagement and satisfaction.
- Developed annual budgets, ensuring financial targets aligned with strategic business objectives for sustainable growth.
Assistant Bar Manager
Railway Friendly Bar
01.2016 - 02.2020
- Supervised daily bar operations ensuring high service standards and efficient workflow.
- Trained and mentored staff on cocktail preparation and customer service best practices.
- Coordinated inventory management, optimizing stock levels to minimize waste and enhance profitability.
- Developed promotional strategies to increase beverage sales and enhance customer engagement.
- Managed scheduling for bar staff, ensuring adequate coverage during peak hours for optimal service delivery.
- Cultivated a loyal customer base by delivering exceptional service experiences, resolving complaints promptly, and soliciting feedback for continuous improvement efforts.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supported event planning initiatives by coordinating with clients to accommodate special requests or customizations within budget constraints.
Education
High School Diploma -
Immanuel College
Novar Gardens, SA11.2013
Skills
- Effective problem resolution
- Collaborative team management
- Workflow efficiency improvement
- Customer relations
- Process performance tracking
- Process optimization
- Planning and implementation
- Team development
- Project management
- Regulatory compliance management
Certification
- Responsible Service of Alcohol (NSW)
- Responsible certificate Gaming (NSW)
- Licensee (NSW)
- Certificate II in Security Operations (ACE NSW)
- Provide First Aid (HLTAID011)
- Provide Cardiopulmonary Resuscitation (HLTAID009)
- Forklift License (TLILIC0003)
- Trim and cut felled trees (FWPCOT2256)
- Gas Test Atmospheres (MSMWH217)
- Operate communications systems and equipment (PUAOPE001)
- Work in a team (PUATE001)
- Prevent injury (PUAFIR210)
- Current HR Licence
Timeline
Sales Executive
Lion Beverages ANZ
04.2023 - Current
Site Manager
Prats Construction
10.2022 - 01.2023
Security Guard
The Beach Hotel
07.2022 - 04.2023
Retained Firefighter
Fire And Rescue NSW
05.2022 - Current
Licensee
The Railway Friendly Bar
02.2020 - 07.2022
Assistant Bar Manager
Railway Friendly Bar
01.2016 - 02.2020
High School Diploma -
Immanuel College