Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Robinson

Canberra,ACT

Summary

During my time at school, basketball, and work I have developed exceptional communication and conflict resolution skills in face-paced environments, such as Hero Sushi; Hero Sushi requires me to think fast on my feet and respond to customers while keeping the restaurant clean and tidy in an efficient manner. My reliability and work ethic at work is unmatched, I want to be the one that helps drive success in the business. Both peers and managers alike commend me for my efforts. I focus on the details both small and large, because even the smallest details can be overlooked by others, thus resulting in a negative experience for the customer. I want to carry over my efficiency, dedication, and positive attitude to your company and have my efforts felt.

Overview

1
1
year of professional experience

Work History

Hall Staff Member

HEROSUSHI
09.2024 - Current

Key Responsibilities

Cash Handling

  • I have significant experience working tils, undertaking complicated card/cash and refund related transactions, this has fostered a good understanding of POS systems. Have assisted in pre-close count and have a solid understanding of secure cash handling rules.

Customer Experience

  • I focus on delivering excellent customer service by responding promptly to inquiries, resolving issues efficiently, and ensuring a positive experience

Inventory Management

  • As I have been promoted to level 3 I have experience monitoring stock levels, assisting with restocking, and ensuring accurate inventory records to maintain efficient operations.

Taking/Serving Orders

  • I efficiently take and serve customer orders while ensuring accuracy and speed. I maintain a friendly and professional demeanour during busy periods.

Reliability

  • I am dependable and consistently meet deadlines. I can be trusted to complete tasks efficiently and provide support when needed.

Understanding of WHS/Food Safety

  • I follow Workplace Health and Safety and food safety protocols to ensure a safe environment for colleagues and customers.

Education

Tertiary Package -

Burgmann Anglican School
Canberra, ACT
11.2025

High School Diploma -

Harrison Public School
Harrison, ACT
12-2023

Skills

  • Strong Communication Skills: Developed through regular team meetings and interactions as a member of the Burgmann Division 1, Under 19s basketball team, effectively conveying ideas and strategies to teammates
  • Attention to detail: At work I prioritise attention to detail, whether that be through spotless tables, deep cleaning, shining rails, beautifully presented food, and flawless closings I make sure nothing is overlooked
  • Team Player: Demonstrated ability to collaborate closely with teammates towards shared goals, contributing positively to the team's performance and morale
  • Adaptability: Adapted to various game situations and strategies on the basketball court, showcasing flexibility and quick thinking under pressure
  • Time Management: Successfully balanced academic studies with extracurricular commitments, showing the ability to prioritise tasks and manage time effectively
  • Problem-Solving Skills: Developed through analysing game situations and making strategic decisions to overcome challenges on the basketball court
  • Understanding of workplace and Customer service environment: Experience from my job at Hero Sushi has allowed me to understand the environment of a workplace and develop my customer service skills
  • Leadership qualities: Despite being one of the youngest I excel at my workplace I am a level 3 Casual at Hero Sushi and manage Hall Staff and stock

Timeline

Hall Staff Member

HEROSUSHI
09.2024 - Current

Tertiary Package -

Burgmann Anglican School

High School Diploma -

Harrison Public School

Similar Profiles

CREATE PROFILE
Thomas Robinson