THOMAS ROOTS
Thornlands,QLD
Summary
Dedicated, organized, and outcome-driven professional with completed aviation training and ongoing pursuit of the automotive industry. Seeking opportunities to expand knowledge and skills across multiple fields of work. Passionate about outdoor activities and sports, with a preference for active work environments. Thrives in dynamic settings that offer diverse tasks, experiences, and daily routines. Committed to delivering exceptional customer service and ensuring timely and safe product delivery with utmost efficiency.
Overview
6
6
years of professional experience
Work History
Fleet Maintenance Technician
Whistler Blackcomb
03.2023 - 12.2024
- In the time I've spent working for fleet maintenance I've dramatically improved my ability to work well with intertwined departments and external businesses for the greater benefit of my coworkers and the company
- Developed a loyal customer base by consistently delivering exceptional service and support during every interaction.
- Kept vehicles up to corporate cleanliness standards and managed fleet maintenance and repair.
- Collaborated with vendors to negotiate cost-effective contracts for fleet maintenance and support services.
- Oversaw fleet maintenance schedules, ensuring optimal vehicle availability while minimizing downtime expenses.
- Tracked parts use and charged items to customer accounts for billing.
F&B Associate
Roundhouse Lodge
11.2022 - 03.2023
- Working at the roundhouse lodge taught me how to work well in different environments and further improved my abilities to work in a fast-paced environment and excel in my customer service skills
- Collaborated with team members to ensure smooth operations during peak service hours.
- Maintained professional appearance at all times according to company dress code requirements.
Barista
Sunbaked Bakery and Café
01.2022 - 11.2022
- The most important skill I will take away is still being able to produce a high-quality product while in a high paced environment
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
Bartender
Tugun Rugby League Football Club Inc.
12.2021 - 10.2022
- The time I have spent working at Tugun Seahawks I worked in a fast-paced environment as a bartender and server
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Mechanic
Euro force Automotive
05.2021 - 02.2022
- The time I spent working as a mechanic truly taught me to be hard working and significantly improved my proficiencies around mechanics
- Inspected and tested equipment to locate worn and damaged parts.
- Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
Delivery Driver
Domino's
07.2018 - 01.2019
- Delivery driver after high school before beginning my diploma of Aviation
- In this role I was responsible for the accurate and on-time delivery to customers
Education
Year 7 - Year 12 - Secondary Education
Sheldon College
Sheldon, QLD11.2018
Diploma of Aviation - multi-engine command instrument rating
Australian Wings Academy
Bilinga, QLD01.2021
Diploma of aviation - Commercial pilots' license
Australian Wings Academy
Bilinga, QLD01.2020
Skills
- Exceptional customer service
- Time management and organizational skills
- Communication and interpersonal skills
- Dependability and reliability
- Maintenance and repair proficiency
- Workshop safety
- Power tools operation
- Suspension systems
- Auto parts identification
- Knowledge of local traffic laws and safety guidelines
Date of Birth
16/05/2001
Introduction
I am writing to you as I'm interested in the prospect of joining your team for the role of Small engine mechanic as a highly motivated and responsible individual with customer service, mechanical experience and a valid Australian driver's license.
Timeline
Fleet Maintenance Technician
Whistler Blackcomb
03.2023 - 12.2024
F&B Associate
Roundhouse Lodge
11.2022 - 03.2023
Barista
Sunbaked Bakery and Café
01.2022 - 11.2022
Bartender
Tugun Rugby League Football Club Inc.
12.2021 - 10.2022
Mechanic
Euro force Automotive
05.2021 - 02.2022
Delivery Driver
Domino's
07.2018 - 01.2019
Year 7 - Year 12 - Secondary Education
Sheldon College
Diploma of Aviation - multi-engine command instrument rating
Australian Wings Academy
Diploma of aviation - Commercial pilots' license
Australian Wings Academy
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