Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Scott

Waroona

Summary

An 18 year old cafe professional with strong background in customer service, food handling, and maintaining welcoming atmosphere. Known for contributing to team efforts and consistently delivering high-quality service. Focused on collaboration and adapting to dynamic work environments while displaying strong attention to detail and reliability.

Overview

4
4
years of professional experience

Work History

Cafe Assistant

The Pinjarra Bakery
11.2021 - Current
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Supported daily operations by performing cash handling responsibilities accurately and efficiently.
  • Worked as a barista, serving coffee, teas and other beverages
  • As of August 2024, I have been working as one of the Team leaders for the Waroona store

Education

Pinjarra Seiner Highschool
Pinjarra, WA

Completed Year 10 -

Waroona District Highschool
Waroona, WA
12-2022

Skills

  • Food safety compliance
  • Cleanliness maintenance
  • Cash handling accuracy
  • Espresso machine operation
  • Teamworking
  • Team management
  • Quick at learning a new skill
  • Customer service experience

Timeline

Cafe Assistant

The Pinjarra Bakery
11.2021 - Current

Pinjarra Seiner Highschool

Completed Year 10 -

Waroona District Highschool

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Thomas Scott