Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

THOMAS SMITH

Wagga Wagga,NSW

Summary

Young man seeking a position in a reputable company where I can maximize my natural ability to build rapport with people, as-well as utilize my friendly and confident disposition to provide exceptional customer service. I'm an extremely driven and hardworking person, I also manage my time well in order achieve the best possible outcome.

Overview

10
10
years of professional experience

Work History

LABORER

JIM'S MOWING
07.2023 - 05.2024
  • Grounds maintenance of public water sites and private clients around the Brisbane and ipswich region.
  • Adhered to all safety protocols while performing job duties including wearing protective clothing and equipment.
  • Communicated effectively with supervisor regarding job progress and any issues encountered on the job site.

SALES TECHNICIAN

JOYCE MAYNE
01.2023 - 07.2023
  • Performed troubleshooting and maintenance services for existing customers.
  • Provided technical support for sales team members to ensure customer satisfaction.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

RECEPTION

PLANET FITNESS
01.2021 - 01.2022
  • Adhered to company policies and procedures while providing excellent customer service.
  • Ensured all safety and sanitation regulations were met throughout each shift.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

SHIFT SUPERVISOR - VISUAL MERCHANTDISER

CITY BEACH
01.2020 - 01.2021
  • Completed opening and closing duties to facilitate business operations.
  • Communicated clearly with employees regarding job duties, expectations, and ensuring KPI's were met.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.

NIGHT FILL

BERNARDIS
01.2017 - 01.2020
  • Stocked shelves, racks and bins with new or transferred merchandise.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Operated forklift in order to move pallets of filled products between within the warehouse.

SALES ASSISTANT

EDGE CLOTHING
01.2016 - 01.2018
  • Engaged customers with open ended questions to build rapport and better understand their needs.
  • Ensured compliance with company standards for a quality customer experience.
  • The ability to work autonomously or as part of a team well.

CREW MEMBER

MCDONALDS
01.2014 - 01.2016
  • Knowledge and implementation of food safety and hygiene standards and practices.
  • Upheld high standards of productivity and quality in operations.
  • Working affectively in a fast-paced environment.

Education

WHITE CARD -

BLUEDOG TRAINING
03-2023

FIRST AID -

ALLENS TRAINING
01-2022

YEAR 11 -

WAGGA WAGGA HIGH SCHOOL
12.2017

Skills

  • Leadership
  • Adaptability
  • Problem solving
  • Creativity
  • Self-motivated
  • Time management
  • Communication
  • Attention to Detail

References

Jodi Briggs - 0431 410 480

Lucy Bourolias - 0401 544 222

Candy Jenkins - 0459 944 132

Timeline

LABORER

JIM'S MOWING
07.2023 - 05.2024

SALES TECHNICIAN

JOYCE MAYNE
01.2023 - 07.2023

RECEPTION

PLANET FITNESS
01.2021 - 01.2022

SHIFT SUPERVISOR - VISUAL MERCHANTDISER

CITY BEACH
01.2020 - 01.2021

NIGHT FILL

BERNARDIS
01.2017 - 01.2020

SALES ASSISTANT

EDGE CLOTHING
01.2016 - 01.2018

CREW MEMBER

MCDONALDS
01.2014 - 01.2016

WHITE CARD -

BLUEDOG TRAINING

FIRST AID -

ALLENS TRAINING

YEAR 11 -

WAGGA WAGGA HIGH SCHOOL

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