THOMAS STAEHR
Ocean Grove,VIC
Summary
Dynamic and reliable professional with extensive experience in customer service and retail, notably at Nickos Fish and Chips. Proven cash handling proficiency and a strong ability to enhance customer satisfaction through effective communication and upselling strategies. Committed to maintaining high standards of quality and hygiene while fostering a positive team environment.
Overview
7
7
years of professional experience
Work History
FISH AND CHIP SHOP ATTENDANT
NICKOS FISH AND CHIPS
09.2024 - 07.2026
- Operated cash register accurately, handling customer transactions and providing change efficiently.
- Assisted in food preparation, ensuring adherence to hygiene standards and quality control measures.
- Maintained cleanliness of workstations and dining areas, promoting a welcoming environment for customers.
- Collaborated with team members to optimize service flow during peak hours, enhancing customer satisfaction.
- Managed inventory levels, restocking supplies as needed to support uninterrupted operations.
- Engaged with customers to address inquiries and resolve concerns promptly, fostering positive experiences.
Boat Builder
EDENCRAFT INTERNATIONAL
03.2024 - 09.2024
- Constructed custom boat components utilizing advanced woodworking techniques and tools.
- Assembled and installed mechanical systems, ensuring optimal performance and safety standards.
- Collaborated with design teams to refine specifications for new boat models, enhancing functionality.
- Oversaw quality control processes, inspecting finished products for adherence to industry standards.
Retail Worker
GREENROOM
08.2023 - 03.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register and processed transactions accurately and efficiently.
- Maintained organized store displays, ensuring products were restocked and visually appealing.
- Collaborated with team members to achieve daily sales targets and improve service delivery.
Hardware Store Clerk
OCEAN GROVE HOME TIMBER & HARDWARE
08.2022 - 06.2023
- Assisted customers with product selection and provided expert advice on tools and materials.
- Managed inventory levels, ensuring timely restocking of high-demand items.
- Operated point-of-sale systems efficiently to process transactions accurately.
- Trained new staff on store procedures and customer service best practices.
Butchery Assistant
BENNOS MEATING PLACE
11.2022 - 01.2023
- Assisted in meat preparation and packaging, ensuring compliance with hygiene standards.
- Operated cutting tools and equipment safely to optimize workflow efficiency.
- Maintained inventory levels of meats and supplies, supporting seamless operations.
- Collaborated with team members to enhance product presentation and quality control.
Retail Worker
NEWSXPRESS OCEAN GROVE
10.2019 - 09.2021
- Resolved customer complaints professionally, contributing to improved satisfaction levels.
- Developed knowledge of product features and promotions to effectively inform customers during sales interactions.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
High School Diploma -
KARDINIA INTERNATIONAL COLLEGE
Geelong, VIC08-2024
CARPENTRY CERT IIII
NORTHERN BAY COLLEGE
Corio, VIC08-2024
Skills
- Patience and empathy
- Reliability and punctuality
- Cash handling proficiency
- Upselling strategies
- Stock replenishment
- Motivation and initiative
Accomplishments
- COMPLETED BRONZE DUKE OF EDINBURGH
- COMPLETED CERT IIII IN CARPENTRY
- COMPLETED FUMDRAISING FOR BALI HOPE FOUNDATION
Timeline
FISH AND CHIP SHOP ATTENDANT
NICKOS FISH AND CHIPS
09.2024 - 07.2026
Boat Builder
EDENCRAFT INTERNATIONAL
03.2024 - 09.2024
Retail Worker
GREENROOM
08.2023 - 03.2024
Butchery Assistant
BENNOS MEATING PLACE
11.2022 - 01.2023
Hardware Store Clerk
OCEAN GROVE HOME TIMBER & HARDWARE
08.2022 - 06.2023
Retail Worker
NEWSXPRESS OCEAN GROVE
10.2019 - 09.2021
High School Diploma -
KARDINIA INTERNATIONAL COLLEGE
CARPENTRY CERT IIII
NORTHERN BAY COLLEGE