Summary
Overview
Work History
Education
Skills
Certification
Affiliations
References
Timeline
Generic

THOMAS STARKEY

Melbourne,Australia

Summary

Dedicated leader with proven ability to motivate teams and achieve operational excellence. Strong track record of providing exceptional customer service to support customer loyalty and satisfaction. Skilled in training and developing team members to reach their highest potential. Adept analyst and problem-solver focused on eliminating operational gaps and optimizing services.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Shift Supervisor

KFC
Melbourne, Vic
09.2021 - 08.2024
  • Ensured successful operations during shifts by supervising staff effectively
  • Monitored and enforced safety protocols during store opening hours
  • Processed orders efficiently to meet customer needs
  • Coached newcomers regarding company standards and operational practices
  • Consistently improved shift results with strategic coaching
  • Optimized operations to streamline productivity in shift transitions

Event Manager

Volume- Mitchell shire council
Melbourne, Vic
03.2019 - 08.2024
  • Facilitated meetings ahead of events, preventing unexpected challenges onsite.
  • Ensured vendors met established expectations and delivered promised services during events
  • Developed comprehensive project schedules, ensuring timely execution
  • Proposed innovative concepts to boost event outcomes
  • Implemented strategic initiatives to drive event engagement
  • Partnered with team members to outline project goals
  • Delivered insights on event performance based on thorough review

Youth Counsellor

Mitchell shire council
Melbourne, Vic
07.2017 - 06.2022
  • Provided guidance and support to young people in developing life skills, such as problem-solving, communication, decision-making, and conflict resolution.
  • Created a supportive atmosphere that enabled open dialogue between counselors, staff members, and clients.
  • Facilitated group activities that encouraged youth to engage in positive interactions with their peers.
  • Established trusting relationships with youth through active listening and empathy.
  • Conducted team meetings with staff on a frequent basis to discuss caseloads and goals.

Education

High School Diploma -

Wallan Secondary College
12-2022

Skills

  • Staff Development
  • Workplace Safety
  • Customer Service
  • Professional Appearance
  • Cash Handling
  • Customer-Oriented
  • Problem-Solving
  • Flexible Schedule
  • Sales and Upselling
  • Teamwork
  • Leadership
  • Creativity
  • Attention to detail
  • Communication

Certification

  • Cert 3 Retail 2023
  • First Aid 2023
  • LGBTQIA+ Awareness training
  • Disability Awareness training
  • Working with Children's Check

Affiliations

  • School Leadership Years 7,8,10,12
  • School Production 2018-2022

References

References available upon request.

Timeline

Shift Supervisor

KFC
09.2021 - 08.2024

Event Manager

Volume- Mitchell shire council
03.2019 - 08.2024

Youth Counsellor

Mitchell shire council
07.2017 - 06.2022

High School Diploma -

Wallan Secondary College

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THOMAS STARKEY