Summary
Overview
Work History
Skills
Timeline
Generic

Thomas Svechheimers

Dapto,NSW

Summary

Reliable ASW enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.

Overview

11
11
years of professional experience

Work History

Active Support Worker

Forsight Australia
01.2016 - Current
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Collaborated with other professionals to plan and coordinate care for clients.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Participated in interdisciplinary team meetings to coordinate care for clients.
  • Participated in professional development and training opportunities to enhance clinical skills.

Sales Assistant Team Member

Petbarn Shellharbour
09.2021 - 08.2022
  • Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Managed over 50+ calls per day
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Provided excellent advice for their animals needs
  • Packing online orders
  • Unpacking new stock and rotating older stock to the front and new stock to the back.
  • Providing dietary advice and recommendations for their animals
  • Established rapport with customers using active listening and interpersonal skills.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Disability Support Worker

Health Care Australia
05.2016 - 10.2018
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Adhered to company requirements for patient interactions and care standards.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Kept accurate records for client files and handled related paperwork.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Maintained detailed records of patient progress, documentation of services and case notes.
  • Assisted patients in accessing housing, financial assistance and other community resources.

Youth Worker

Pegasus Care
09.2015 - 10.2018
  • Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
  • Managed and led activities promoting growth in mental, emotional, and educational areas.
  • Assisted in identifying and reducing barriers to youth engagement and development.
  • Provided key emotional support to special needs youth.
  • Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
  • Supervised youth in residential and community-based programs to minimize risks and offer support.
  • Supported and mentored students in developing skills to become successful in community.
  • Collaborated with parents, teachers and professionals to drive youth program outcomes.
  • Completed necessary reports and documentation to maintain thorough, accurate case records.
  • Developed and maintained relationships with community organizations and agencies.
  • Participated in meetings with stakeholders to discuss program objectives and strategies.

Youth Support Worker

Supreme Youth Care
07.2014 - 08.2016
  • Completed necessary reports and documentation to maintain thorough, accurate case records.
  • Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
  • Supervised youth in residential and community-based programs to minimize risks and offer support.
  • Provided key emotional support to special needs youth.
  • Managed and led activities promoting growth in mental, emotional, and educational areas.
  • Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
  • Collaborated with parents, teachers and professionals to drive youth program outcomes.
  • Assisted in identifying and reducing barriers to youth engagement and development.
  • Developed and implemented range of lessons and resources to motivate young people.
  • Developed and delivered educational workshops to support youth in understanding and navigating real-world experiences.
  • Improved clients' coping with routine life activities such as food budgeting and rental payments.
  • Facilitated outreach activities to build community awareness.
  • Facilitated communication between clients and other service providers.
  • Developed and maintained accurate records of programs and services.

Community Support Worker

House With No Steps
09.2012 - 10.2014
  • Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
  • Supported clients in developing goals and social skills, improving individual wellness and productivity.
  • Participated in community events and activities to increase awareness of available social services.
  • Assisted in implementation of community support services in alignment with needs.
  • Developed and implemented programs to meet social service needs of community.
  • Helped individuals to provide education and understanding of available social services.
  • Helped clients navigate social services system and access needed resources.
  • Kept case files updated, accurate and aligned with requirements.
  • Supported clients through development of new life skills, obtaining resources and transitioning back to society.
  • Maintained internal database of service workers, participants, activities and other relevant details.
  • Assisted clients with obtaining housing, employment and support resources.
  • Helped create comprehensive program to meet clients needs.
  • Helped cook and prepare foods
  • Assisted with appointments to and from
  • Providing personal care routines

Skills

  • Documenting Incidents
  • Daily Living Support
  • Cleaning and Sanitizing
  • Client Coping Mechanisms
  • Documentation Abilities
  • Daily Logs
  • Meal Planning and Preparation
  • Patient Toileting
  • Mobility Assistance
  • Skill Development
  • Housekeeping Duties
  • Diet and Nutrition
  • Personal Oxygen Delivery

Timeline

Sales Assistant Team Member

Petbarn Shellharbour
09.2021 - 08.2022

Disability Support Worker

Health Care Australia
05.2016 - 10.2018

Active Support Worker

Forsight Australia
01.2016 - Current

Youth Worker

Pegasus Care
09.2015 - 10.2018

Youth Support Worker

Supreme Youth Care
07.2014 - 08.2016

Community Support Worker

House With No Steps
09.2012 - 10.2014

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Thomas Svechheimers