Thomas Tighe
Summary
Knowledgible Sales Person and Yard Manager with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Tire Technician
Moore River Tires
04.2020 - Current
- Checked, installed and repaired rotors, pads, and drums.
- Replaced inner tubes and repaired side walls when warranted.
- Inspected and maintained equipment to limit operational disruptions.
- Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
- Improved customer satisfaction by providing timely and accurate tire services.
- Increased efficiency with meticulous organization of tools and equipment in the workspace.
- Assisted customers with selecting correct brand, type and size of tire for vehicle.
- Verified vehicle safety by testing batteries, performing oil changes and inspecting fluid levels.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Flushed and refilled radiators, alternators, and transmissions.
- Disposed of old tires correctly, meeting safety and environmental requirements.
- Delivered outstanding service, addressing client concerns promptly and professionally.
Sales Manager
TA Auto & Marine
01.2018 - Current
- Dealt with customers throughout the entire buying process
- Implemented systems and procedures to increase sales.
- Developed extensive vehicle and sales knowledge, enabling a broader range of sales techniques
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Knowledge of the wholesale aspect of business
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Made fantastic turnover figures despite being the only salesperson a lot of the time
- Maintained an ethical and positive working environment
Education
No Degree -
Yanchep District High School
Yanchep, WASkills
- Engaging with Diverse Customers
- Team Leadership
- Product Runs
- Computer Proficiency and Microsoft Office
- Pre-owned vehicles
- Payment Processing
- Store Opening and Closing
- Merchandising and Display
- Store Policies and Procedures
- Price Negotiation
- Delivery Management
- Market Trend Analysis
- Hardworking and Dedicated
- Replacing parts
- Oil Changes
- Extensive knowledge of vehicles & repairs
- Extensive knowledge of tools and equipment
Certification
- i currently hold a Yard Managers licence
Timeline
Tire Technician
Moore River Tires
04.2020 - Current
Sales Manager
TA Auto & Marine
01.2018 - Current
No Degree -
Yanchep District High School
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