Thomas Trika

Sales and Business Development

• Conducted market research to understand customer needs and preferences.
• Developed and executed sales strategies to drive growth and expand market share.

Lead Generation and Sales

• Utilised cold calling, LinkedIn, lead generation agencies, face-to-face meetings, and referrals to generate quality leads.
• Engaged directly with prospects to qualify sales opportunities and advance deals through the sales pipeline.
• Coordinated follow-up activities with telemarketing teams to secure meetings with interested parties.

Stakeholder Collaboration

• Worked closely with Marketing to design and deliver lead generation campaigns and promotional materials.
• Maintained regular communication with senior management regarding sales performance and activities.
• Fostered strong relationships with clients to meet their needs and exceed expectations.

Customer Relationship Management

• Managed a database of existing clients and prospective leads.
• Provided regular activity reports to stakeholders.
• Ensured timely and accurate maintenance of customer relationship management (CRM) systems.

Market Insights and Analysis

• Conducted research on industry trends, competitor activity, and customer behaviour.
• Monitored competitor pricing, products, and services to inform business strategies.

Partnerships and Growth

• Established strategic partnerships with suppliers and business partners.
• Coordinated meetings between senior management and potential clients.
• Represented the company at industry conferences and trade shows to network with key stakeholders.

Client Acquisition and Growth

• Identified, simplified service offerings and pursued new business opportunities through market research, networking, industry analysis, and strategic partnerships.
• Converted incoming leads into successful client relationships by qualifying prospects and delivering tailored solutions.

Sales Strategy and Planning

• Developed and executed sales strategies to achieve revenue targets and business objectives, aligning with leadership team directives.
• Collaborated with senior management to define market positioning and competitive differentiation.

Proposal Development and Presentation

• Prepared compelling business proposals and presentations tailored to client needs, ensuring alignment with company capabilities.
• Created engaging presentations to attract new business opportunities.

Client Relationship Management

• Managed all aspects of client accounts, including contract negotiations, and involved in project planning, budgeting, invoicing, and payment processing.
• Fostered strong relationships through regular communication and tailored solutions.

Project Collaboration and Execution

• Worked closely with internal teams to ensure successful project delivery.
• Coordinated with executive leadership team members through weekly progress meetings.

Sales Growth and Development

• Identified and pursued upselling and cross-selling opportunities within the existing client base.
• Led sales planning, development, and account management to grow existing accounts and establish new sales accounts.
• Managed the sales pipeline, forecasting sales targets to ensure business objectives were met.

Market Insights and Analysis

• Conducted research on industry trends, competitor activities, and customer needs to inform strategic decisions.
• Performed competitive analysis to position the company for success.

• Responsible for identifying and pursuing new business opportunities, managing the end-to-end sales pipeline, maintaining existing client relationships, and contributing to the overall growth of DreamWalk.
• I also work closely with the Managing Director and marketing team to create and implement effective strategies that align with the company's objectives.

Key responsibilities:

Sales and Business Development

• Achieved sales targets, driving consistent revenue growth and expansion.
• Identified and converted inbound sales leads, ensuring efficient conversion rates.
• Developed and executed targeted outbound strategies to secure new business opportunities.

Client Relationship Management

• Fostered strong relationships with existing and potential clients, enhancing lifetime value.
• Conducted initial discovery meetings to understand client needs and align DreamWalk's services.
• Negotiated contract terms to ensure mutually beneficial agreements.

Sales Strategy and Planning

• Prepared comprehensive sales proposals, outlining services, costs, and benefits.
• Analysed client data to identify growth opportunities and inform business decisions.
• Developed tailored strategies to increase revenue from existing client relationships.

Customer Insights and Advice

• Maintained expertise in industry trends, competitors, and market conditions.
• Provided strategic guidance to clients, leveraging industry knowledge.
• Solicited client feedback to enhance products and services.

Sales Operations and Reporting

• Maintained accurate records of client interactions within the CRM system.
• Utilised CRM tools to track client interactions, sales opportunities, and account history.
• Prepared and presented detailed reports on account status, challenges, and growth opportunities.

Business Representation

• Attended industry conferences, trade shows, and networking events.
• Presented product features and benefits to potential clients during sales meetings.

Account Management

• Managed multiple client accounts simultaneously, meeting deadlines and ensuring timely payments.
• Managed account receivables, minimising bad debts and ensuring financial stability.

• To take on a more strategic view of Reycom Document Solusi (RDS) current solutions, technology and business landscape and develop initiatives for future-ready technologies that will be offered to existing clients or new prospects to grow the business
• Develop initiatives to lead and implement change management towards organisational-wide digital business transformation
• Coordinated with other departments to ensure successful completion of all IT initiatives.
• Established relationships with key stakeholders in order to understand their needs and requirements.
• Consulted with senior leadership on strategic planning initiatives related to technology investments.
• Managed third-party vendors and client IT teams to effectively and efficiently deliver solutions.

• Solves clients' business challenges and needs for productivity and process improvement by adding real-time visibility and control to business applications, using Edgeware, IoT and our engineering loT solutions skills

Solutions & Services:

• Design and manufacture loT devices and interface electronics
• Source and integrate ICT products from our agencies
• Support through our professional, engineering, software services

• Responsible for new business development for the intra-mart Figtree Innovation Centre in Sydney, a joint-operations between 2 of NTT DATA's subsidiaries i.e. NTT DATA Figtree Systems an Australian Risk & Insurance software development company & NTT DATA INTRAMART a Business Process Management product development company from Japan
• Product & services portfolio development
• Go-To-Market strategy development
• ISV Partners recruitment & development
• Tasked to win new logos through referral within the NTT DATA Group, events, conferences etc
• Identify possible business expansion opportunities outside the traditional NTT DATA Figtree Systems' products by exploring the client's additional needs around BPM, workflow & middleware automation needs as a multi-year Solutions Roadmap
• Solutions were pitched at the board level mainly with Operations and IT departments being key in influencing the decision-making process
• Additional appointment as Commercial Account Manager for a nominated major account to help to identify, mitigate service delivery issues and increase wallet share by offering the larger NTT DATA Group's solutions and services

• ASSOCIATE PARTNER (Business Development, Partnership & Strategic Account Management)
• Microsoft Certified Partner & Independent Software Vendor (ISV) in Jakarta, Indonesia
• Primarily responsible for business development & overseeing services delivery
• Analysing & researching business opportunities by understanding client's problems/requirements & market direction to plan and propose relevant services, software & hardware solutions
• Strategic partnership identification & management
• Strategic key accounts planning & sales management

SOLUTIONS:

• Custom-developed Insurance Policy Administration System, portal & other related insurance solutions on Microsoft technology platform (MS ASP NET, MS SQL Server, SharePoint) for Life, Health & General Insurance industry
• K2 Partner (workflow management & process automation system on Microsoft technology platform) for various industries (property, utilities, etc)
• EPICOR Software Partner (ERP software on Microsoft technology platform) for Food products distribution, Shipping and logistics companies