Thomas Vernon
Mentone
Summary
Industrious Property Manager offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership.
Positive and diligent professional effective at promoting resident satisfaction by address concerns, spearheading repairs and implementing updates to enhance properties. Talented business manager with demonstrated operational and leadership skills. Offering Seven years of Real Estate experience paired with goal-oriented and performance-minded approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Property Manager
Barry Plant Bayside Real Estate
07.2023 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Residential Property Manager
H&D Real Estate
10.2021 - 06.2023
- Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
- Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
- Maintained detailed records of tenant interactions, lease agreements, and maintenance requests for accurate recordkeeping.
- Improved tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
- Provided excellent customer service to current tenants while attracting new residents through engaging outreach efforts.
Property Manager
McGrath Real Estate St KIlda
02.2018 - 10.2021
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Oversaw management of 200 properties while providing general service to tenants.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Property Manager
RT Edgar Albert Park
07.2015 - 02.2018
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Oversaw management of 200 properties while providing general service to tenants.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
Portfolio Manager
Barry Plant Real Estate, Hampton Park
10.2014 - 07.2015
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Education
High School Diploma -
John Paul College
Frankston, VICSkills
- Operations Management
- Insurance Coordination
- Dispute Handling
- Tenant and Owner Liaising
- Maintenance Oversight
- Violation Resolution
- Vacancy Marketing
- Repair Planning
- Data Entry
Certification
Agents Representative Certificate (2014)
Affiliations
- Dior Collins Former Property Manager H&D Real Estate P: 0450 260 692
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Property Manager
Barry Plant Bayside Real Estate
07.2023 - Current
Residential Property Manager
H&D Real Estate
10.2021 - 06.2023
Property Manager
McGrath Real Estate St KIlda
02.2018 - 10.2021
Property Manager
RT Edgar Albert Park
07.2015 - 02.2018
Portfolio Manager
Barry Plant Real Estate, Hampton Park
10.2014 - 07.2015
High School Diploma -
John Paul College
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