Thomas Wallace
Albion Park,NSW
Summary
Compassionate and dedicated Disability Support Worker with over five years of experience in delivering person-centered care to individuals with physical, intellectual, and psychosocial disabilities. Expertise in fostering independence, promoting dignity, and supporting clients in achieving personal goals through customized care plans and empathetic engagement. Proven ability to collaborate effectively with multidisciplinary teams, families, and community service providers while managing challenging behaviors and maintaining precise documentation in accordance with NDIS standards. Committed to empowering individuals to lead fulfilling lives grounded in respect, inclusion, and autonomy.
Overview
17
17
years of professional experience
Work History
DISABILITY EMPLOYMENT SUPPORT FACILITATOR SUPPORT OFFICER/WORKER
The Flagstaff Group
08.2020 - Current
- Facilitated group disability employment across the Life Choices employment Hubs of The Flagstaff Group
- Supported participants/students with a wide range of disabilities, including autism spectrum disorder, ADHD, and mobility impairments. I am patient and adaptable, using strategies tailored to each participants/student's needs, such as visual aids, sensory tools, and structured routines.
- Conducted work skills training, grading, and assessment to ensure supported individuals are receiving adequate support and developing to their respective abilities.
- Collaborated with support staff, facilitators, families, and therapists, to develop and implement individualized learning plans.
- Proactively built a positive and cooperative learning atmosphere in which participants/students feel safe, understood, and motivated to learn.
- Communicated effectively using my strong verbal and written communication skills, which I use to interact with participants/students, staff, and families. I adapt my communication style to suit the audience, ensuring clarity and empathy.
- Delivered individual support, community-based support, home care support, SLES programs, and online support programs.
- Successfully delivered an online Zoom support program during COVID allowing supported individuals to maintain their routine, learn important cooking skills, and maintain their social connections.
AUTOMOTIVE MECHANIC/FITTER AND TURNER
Engineering
01.2009 - 01.2020
- With over ten years in the automotive industry, I have a strong foundation in problem-solving, practical instruction, and a focus on client delivery.
- Developed strong communication skills and a passion for teaching others, including breaking tasks into simple, step-by-step processes.
- Detailed role information can be provided on request.
Education
Certificate IV - Disability and Individual Support
Australian College of Higher Studies
Wollongong, NSW01.2023
Skills
- Empowerment through support roles
- Collaborative support planning
- Student wellbeing and mental health
- Mentorship and positive role modeling
- Teamwork and collaboration
- Excellent communication
Timeline
DISABILITY EMPLOYMENT SUPPORT FACILITATOR SUPPORT OFFICER/WORKER
The Flagstaff Group
08.2020 - Current
AUTOMOTIVE MECHANIC/FITTER AND TURNER
Engineering
01.2009 - 01.2020
Certificate IV - Disability and Individual Support
Australian College of Higher Studies