Dynamic Food and Beverage Supervisor at The Star Gold Coast, recognized for enhancing customer satisfaction and driving sales through effective staff training and KPI analysis. Proven expertise in inventory control and complaint resolution, fostering a high-performing team environment while maintaining compliance with health standards.
Developed critical leadership and strategic planning skills in high-paced environment. Specialized in team management, menu development, and budget oversight. Seeking to transition into new field where these skills can drive operational success and innovation.
Staff Training and Development
Rostering & Schedule Coordination
KPI & Data Analysis
Microsoft Excel / Google Sheets
Stock Ordering & Inventory Control
Colfict Resolutions & Complaint Handling
Time Management and Multitasking
Financial Data Entry & Reports
Customer Service & Communication
Business correspondence management
Diploma Business
Diploma Business