Dedicated hospitality professional with over 5 years of experience, starting from the ground up as a waiter and advancing through the ranks to excel as both a line chef and assistant manager. Known for my steadfast work ethic, I have cultivated and expanded my culinary skills and leadership abilities during my tenure. Recognized for delivering exceptional customer service and effectively leading teams to success. Eager to leverage my journey and expertise in a dynamic hospitality environment.
As a Line Chef, I ensured a safe and sanitary kitchen by following strict food handling guidelines and cleaning schedules. I excelled at multitasking, managing multiple orders with precision, and trained new chefs on efficient food preparation. My strong communication skills fostered a positive work environment, enhancing team morale. I pursued professional growth through workshops, maintained high customer service standards by addressing feedback promptly, and managed inventory to reduce waste. I supported the head chef by restocking, assisting with high-volume preparation, and ensuring consistent dish quality through adherence to recipes and versatility across kitchen stations.
As an Assistant Manager, I supervised daily operations to uphold performance and service standards, ensuring a clean and organized environment. I built strong relationships with staff, trained new team members, and excelled in communicating with customers to enhance their experience. I resolved complaints promptly, mentored junior staff, and boosted morale by recognizing achievements. Additionally, I managed inventory and conducted regular counts to maintain stock levels and prevent shortages.
As a bartender, I managed high customer volumes during peak times, handled cash responsibly, and performed opening and closing duties. I maintained a clean, well-stocked bar, ensured compliance with health regulations, and fostered a positive team environment. I developed loyal clientele through excellent service, trained new staff, and resolved customer complaints with professionalism.
Maintained HIPAA compliance by safeguarding medical records and processing requests per legal requirements. Scanned and indexed records for digital accessibility and efficiently managed patient file systems.
With over 5 years in hospitality, I’ve developed exceptional customer service skills, consistently exceeding expectations. I excel in communication and teamwork, manage time effectively in busy settings, and adapt quickly to changing needs. My attention to detail ensures a great customer experience, and I take pride in working with diverse backgrounds and training new staff to succeed.
An unexpected relocation from Thailand to Australia challenged me to adapt quickly and embrace new opportunities. This experience enhanced my resilience, broadened my perspective, and reinforced my growth mindset, enriching my ability to connect with diverse audiences and navigate dynamic environments.