Thomas Hunter
Travel Consultant
Wonthaggi,VIC
Summary
Hard working and passionate travel expert with excellent administrative skills and a multitude of travel experiences working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Providing quality obtained from years of hands-on experience in the travel, customer service and aged care industries.
"We travel not to escape life, but for life not to escape us." — Anonymous
Overview
6
6
years of professional experience
Work History
Travel Consultant & Account Executive
Railbookers Group
08.2023 - Current
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Organized trips for individual, family and business travellers.
- Handled sensitive information with professionalism and discretion.
- Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
Travel Sales Consultant
Travel + Leisure
10.2022 - 09.2023
- Experienced in selling high end/large quantity travel products and services.
- Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships and exceed monthly sales goals.
- Maintained calm demeanour and professionally managed issues in busy, high-stress situations.
- Answered customer questions about products and services, and promoted key items.
Customer Service Supervisor
Woolworths
10.2017 - 04.2022
- Actively supported service associates by quickly responding to questions in-person, via phone and email and finding appropriate solutions to customer issues.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Created, prepared, and delivered reports to various departments.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Home Care Assistant
Lynnette Bainbridge
06.2017 - Current
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted disabled clients to support independence and well-being.
- Completed yard work and maintenance for disabled clients.
- Provided help with technology so clients could connect with distant family members.
Education
Advanced Diploma - Photography
Australian Academy Of Photography
Online11.2025
High School Diploma -
MMCRC
Leongatha, VIC10.2018
Skills
- Itinerary Preparation
- Travel Assistance
- Customized Travel Package
- Travel Recommendations
- Client Networking
- Customer Advising
- Expense Documentation
- Customer Inquiry and Response
- Travel Knowledge
- Client Retention Strategies
- Collect Payments
- Sensitive Information Handling
About Me
- Strong interests and high proficiency in new and evolving technologies.
- Thorough knowledge of Apple, Google and Microsoft software and devices through integrating them into my own small business.
- Travel: Have visited over 15 countries in the last 5 years.
- Sport (Follow AFL, Cricket, NFL, NBA, NHL, MLB, Premier League).
- Photography (Currently studying and run a small business under my own name).
Timeline
Travel Consultant & Account Executive
Railbookers Group
08.2023 - Current
Travel Sales Consultant
Travel + Leisure
10.2022 - 09.2023
Customer Service Supervisor
Woolworths
10.2017 - 04.2022
Home Care Assistant
Lynnette Bainbridge
06.2017 - Current
Advanced Diploma - Photography
Australian Academy Of Photography
High School Diploma -
MMCRC
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