Thongphachanh Khamlusa
Parramatta,NSW
Summary
Energetic and friendly food server with 3 years of part-time experience. Great organizational skills and customer service. Experienced in working in establishments that serve 100+ customers daily. Seeking to leverage skills and experience to contribute to high quality food service.
Overview
4
4
years of professional experience
Work History
Food Runner
Restaurant 317
08.2023 - Current
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Ensured timely refilling of beverages and removal of used dishes, enhancing the overall dining experience for guests.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Waiter, Food
Tree Town Café & Restaurant
07.2019 - 08.2022
- Greeted, seated, and served customers orders
- Advised on specials, and modified orders to suit customer needs
- Bussed and reset tables quickly with correct place settings
- Handled cash and card transactions
- Handled customer requests and complaints professional and escalated to manager when necessary
- Managing online delivery orders and dealing with customers over the phone
Education
Bachelor of Arts - Internation Relation
National University of Laos
2022
Skills
- Customer service
- Teamwork
- Energetic
- Friendly
- Reliable
- Hard Worker
- Ability to work under pressure
- Table Setting
- Foodservice
- Menu Memorization
- Cleaning and Sanitizing
Languages
Thai
Native or Bilingual
Lao
Native or Bilingual
English
Professional Working
Timeline
Food Runner
Restaurant 317
08.2023 - Current
Waiter, Food
Tree Town Café & Restaurant
07.2019 - 08.2022
Bachelor of Arts - Internation Relation
National University of Laos
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