Thu Dinh
Adminstration Officer
Villawood,Nsw
Summary
Organized and dependable professional with a positive attitude and strong organizational skills. Proven ability to manage multiple priorities and take on added responsibilities to meet team goals. Seeking an administrative assistant position to contribute to team success and support company objectives.
Overview
5
5
years of professional experience
1
1
Language
Work History
Administration Assistant
Hearing Care Professionals
02.2022 - Current
- Organized and maintained physical and electronic files, records, and documents
- Assisted with data entry tasks, ensuring accuracy and completeness of information
- Provided welcoming assistance to clinic patients and prepared patient files
- Handled inbound and outbound calls and performed face-to-face customer service
- Supported Audiologists with administrative tasks and ensured adherence to safety standards.
Store Manager
Pandora
02.2021 - 01.2022
- Led and managed daily operations of a busy retail store, including staff supervision, scheduling, and training
- Achieved and exceeded sales targets through effective merchandising, customer engagement, and sales strategies
- Ensured high levels of customer satisfaction by providing exceptional service and resolving customer inquiries and complaints
- Managed inventory, including ordering, receiving, and maintaining stock levels to meet customer demand and minimize losses
- Implemented store policies and procedures to maintain a safe and productive work environment
- Conducted performance evaluations, provided feedback, and implemented improvement plans for staff development
- Collaborated with regional and corporate teams to implement promotional events, marketing campaigns, and operational initiatives.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Makeup Artist
Christian Dior Boutique
01.2019 - 01.2021
- Provided professional makeup services for diverse events, enhancing client satisfaction
- Exceeded sales targets through superior selling skills and customer engagement
- Managed inventory effectively and maintained a clean workspace
- Hosted masterclasses and events, fostering customer loyalty and brand engagement.
Education
Advanced Diploma in Hospitality Management -
William Blue College
Skills
Self-motivated and responsibleundefined
Timeline
Administration Assistant
Hearing Care Professionals
02.2022 - Current
Store Manager
Pandora
02.2021 - 01.2022
Makeup Artist
Christian Dior Boutique
01.2019 - 01.2021
Advanced Diploma in Hospitality Management -
William Blue College
References
Available upon request
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