Summary
Overview
Work History
Education
Skills
References
Timework
Timeline
Generic

Thu Hien Ho

Tranmere,Australia

Summary

An experienced, motivated and accountable finance officer with over 10 years of professional experience in Vietnam and Australia. I had precious opportunities to work in many positions related to accounting, and finance at Abbank, Techcombank_ one of the leading banking institutions in Asia. Currently, working in the grocery market (AMK Groceries) with a deep understanding of retail and consumer goods and services. Alongside my current role, I am also an accounts assistant for an accounting firm (Ascendancy) and continuously striving to fully develop my capabilities to become a professional accountant with a Master accounting course at Torrens University in Australia. These jobs have given me a range of practical capabilities especially working in a fast-paced and dynamic environment with accuracy and completeness.

Overview

21
21
years of professional experience

Work History

Cashier

AMK Groceries
SA
02.2022 - Current
  • Collecting payments, issuing receipts, and handling all cash and credit transactions using a cash register, and payWave system
  • Verifying invoices from suppliers and processing payments within approved limits
  • Understanding high-volume of products to introduce and advise to customers
  • Bringing the best experience whenever they go shopping here
  • Perform other duties as assigned

Accounts Assistant

Ascendancy Accountants and Business Advisors
06.2023 - 07.2024
  • Supporting accounting team with a range of tasks such as: Handling bookkeeping duties for SME customers (dealing with purchasing data input, reconciling all the payments, and accounts), Processing all the accounting cycle financial transactions, financial reports and financial statements
  • Preparing Tax returns, BAS returns
  • Possessing a considerable level of proficiency in XERO and MYOB software platforms
  • Demonstrating all duties with accuracy, attention to detail and completeness in all processes and performing other duties as assigned

Cashier

Hanks Bakery
SA
06.2020 - 11.2022
  • Handling sales and customer purchases including walk-in customers, phone and Uber eats orders
  • Receiving payments and issuing receipts, and keeping track of all cash and credit transactions using a cash register, payWave system
  • Suggesting customers choosing the most suitable products for their needs
  • Observing customers needs to advise the owner on suitable products and quantities as well as sell accelerate inventory
  • Providing friendly, professional customer service to encourage shop patrons to return usually
  • Perform other duties as assigned

Phan Chu Trinh Branch manager & Senior business banking specialist

Techcombank
Vietnam
01.2016 - 01.2019
  • Company Overview: one of the leading banking institutions in Asia
  • Responsible for managing the performance indicators of the unit in charge in accordance with the strategic goals of the sub-branch, including detailing all the finance and non-finance targets, coordinating planning activities and selecting priority key actions in each period in order to achieve revenue, creating action plans and assigning tasks to staff, also managing the risks that might happen (especially in approving credit limits for customers) in order to reach the branch KPI
  • Managing, coaching and training the staff to achieve their KPIs
  • Developing new VIP customers (including individual and corporate ones)
  • Analyzing customers’ finance structures and offering suitable finance solutions, and products in order to maximize their profits
  • Dealing with customers’ complaints
  • Reporting results, and KPIs to the Regional manager weekly, and monthly
  • One of the leading banking institutions in Asia

Hung Vuong Branch manager

Abbank
Vietnam
01.2007 - 01.2016
  • Responsible for managing the performance indicators of the unit in charge in accordance with the strategic goals of the sub-branch, including detailing all the finance and non-finance targets, coordinating planning activities and selecting priority key actions in each period in order to achieve revenue, creating action plans and assigning tasks to staff, also managing the risks that might happen (especially in approving credit limits for customers) in order to reach the branch KPI
  • Managing, and training the staff to achieve their KPIs
  • Developing new VIP customers
  • Analyzing customers’ finance structures and offering suitable finance solutions, and products in order to maximize their profits
  • Dealing with customers’ complaints
  • Reporting results, and KPIs to the Regional manager monthly

Individual banking Officer & Card controller

Techcombank
Vietnam
01.2004 - 01.2007
  • Finding out customers’ demands, advising and selling individual banking services
  • Handling daily tasks: Opening current, saving, investing accounts, debit cards, home banking, processing loans, controlling all the processes issuing cards at Da Nang branch, dealing with customers’ complaints…
  • Upselling the existing customers and developing new customers in order to reach and pass the KPI

Education

Master of Professional of Accounting (Advanced) -

Torren University
Australia
10.2024

Certificate in Business Bookkeeping -

The Career Academy
Australia
01.2023

Bachelor of Finance and Banking -

Da Nang Economic University
Da Nang, Vietnam
01.2004

Skills

  • Attention to detail skills
  • Office tools (Excel, Word, Outlook, PowerPoint…)
  • Efficient communication skills
  • Reporting and analytical skills
  • Organizational and Time Management skills
  • Customer Transactions
  • Customer Relations
  • Problem-Solving skills
  • MYOB
  • XERO
  • SAP (AP) practicing skills
  • Teamwork skills
  • Agility and Resilience

References

  • Dr Sabiha Akhter, Senior lecturer, Torrens University Australia, sabiha.akhter@torrens.edu.au, +61 427 097 765
  • Joeseph Nguyen, Principal, Ascendancy Accountants and Business Advisors, Joe@ascendancy-aba.com.au, +61 402 309 937
  • Catharine Can, Account Payable Officer, OTR, catharinecan9@gmail.com, +61 4 2108 2168
  • Loc Nguyen, Head of Omni South, Techcombank Vietnam, locnt@techcombank.com.vn, +84 905 157 828

Timework

Full time

Timeline

Accounts Assistant

Ascendancy Accountants and Business Advisors
06.2023 - 07.2024

Cashier

AMK Groceries
02.2022 - Current

Cashier

Hanks Bakery
06.2020 - 11.2022

Phan Chu Trinh Branch manager & Senior business banking specialist

Techcombank
01.2016 - 01.2019

Hung Vuong Branch manager

Abbank
01.2007 - 01.2016

Individual banking Officer & Card controller

Techcombank
01.2004 - 01.2007

Master of Professional of Accounting (Advanced) -

Torren University

Certificate in Business Bookkeeping -

The Career Academy

Bachelor of Finance and Banking -

Da Nang Economic University

Similar Profiles

CREATE PROFILE
Thu Hien Ho