Summary
Overview
Work History
Skills
Languages
Personal Information
Volunteer Experience
References
Timeline
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THUAN PHAM

MELBOURNE,VIC

Summary

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

4
4
years of professional experience

Work History

Sales Manager

Container Solutions
06.2023 - Current

  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Sales Assistant

Raine & Horne
02.2022 - 08.2022
  • Manage customers enquiries and needs with efficiency
  • Led the negotiation process between buyers and sellers
  • Assist with marketing materials and manage different social media apps (Instagram, Facebook)
  • Perform general administrative duties (data entry).

Sale Representative

Jim's Energy
04.2021 - 08.2021
  • Generating leads through cold calling customer
  • Calculate potential for energy savings
  • Roof tile, switchboard inspection check
  • Prepare quotes, contract, and paperwork.

Bartender

Lantern Lounge
10.2020 - 03.2021
  • Assessed customer in needs and preferences to make appropriate beverages and food recommendation
  • Patient, friendly demeanor helps to keep the work environment positive
  • Consistently provide prompt service, manage cash and payments, and maintain customer satisfaction.

Skills

  • Delivered and understood different communication styles that are appropriate in different situations at Lantern Lounge
  • Led various teams in both work and academic setting, achieved great results working in a team environment at Lantern Lounge
  • Exceeds monthly KPI by successfully closing 20 deals at Jim's Energy

Languages

English
Vietnamese

Personal Information

Date of Birth: 28/06/2001

Volunteer Experience

  • Subject achievement, Math, Science, PE. certificate 2016 St Albans Secondary college
  • Elected as class captain and student representative, Certificate 2016 St Albans Secondary college

References

References available upon request

Timeline

Sales Manager

Container Solutions
06.2023 - Current

Sales Assistant

Raine & Horne
02.2022 - 08.2022

Sale Representative

Jim's Energy
04.2021 - 08.2021

Bartender

Lantern Lounge
10.2020 - 03.2021
THUAN PHAM