Thushari Jayatunga
Box Hill North,Australia
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
14
14
years of professional experience
Work History
Telehealth Coordinator
Telecare Specialist Clinic
2022.07 - Current
- Executed various administrative responsibilities with great attention to detail and efficiency. These included managing patient records, scheduling appointments promptly addressing service calls ensuring excellent customer service conducting payment processing accurately transmitting medical reports reliably overseeing telehealth services.
Office Administrator
F45 (Fitness Centre)
2010.10 - 2020.03
- Skillfully assist in the delivery of administrative support for staff and members at F45 Fitness Centre
- Proficiently handled organizational responsibilities such as setting up appointments, coordinating meetings with instructors, completing data entry work, and performing typing tasks within the centers.
Administrative Assistant
Melbourne University, Melbourne Graduate School of Education
2010.09
- Greeted and facilitated Students appointment scheduling their courses and assisted with reception duties including provide student information to the students, and students to find submission dates for their assignment and print the correct cover sheet.
Senior Executive - Administration
Millennium Information Technologies Limited
- Provided support to staff through administrative tasks while fulfilling personal assistant responsibilities for the managing director. Conducted reception duties, meeting and greeting customers.
- Provided support to Managing Director - CEO and telecom team software, project management division as a Personal Assistant.
- Identified and implemented suitable enhancements to ensure satisfactory service levels for both corporate clients and the team
- Identified and issued company's stationery items, addressed medical insurance needs, recommended improvements to access control system.
Receptionist / Executive - Administration
Millennium Information Technologies Limited
- Skillfully deliver administrative support to staff and to the management, meet and greet the customers, and managed company medical insurance and facilitate transport facilities to the staff.
Education
Telehealth Administration -
Melbourne Polytechnic
08.2024
Certificate III in Patisserie -
Holmesglen
05.2022
Skills
- Basic Computer Principles
- Programming Techniques
- Structured Basic Language
- Word Perfect
- Lotus 123
- Microsoft Windows
- Microsoft Excel
- Microsoft Office
- Producing Official Letters / Reports using Microsoft Word
- Preparation of Reports using Microsoft Excel
- Knowledge of Windows Vista and Windows 10 operating systems
- Customer Service
- Office Administration
Trainingprograms
- Two week’s work experience placement University of Melbourne, Melbourne Graduate School of Education
- Communication & Courtesy Workshop at Millennium IT
- Advanced Communication Training program at Millennium IT
- Reaching Beyond the Excellence in “Customer Service Excellence” –Program at Millennium IT
- Advanced Negotiation Skills program Millennium IT
Personal Information
Title: ADMINISTRATIVE ASSISTANT
References
- Mark Hettiarachchi, Accountant, Goulburn Valley Hotel, 223 High Street, Shepparton, 0402918503
- Jake Foster, Owner, 45 Fitness Centre, Camberwell and Mt. Waverly, Melbourne, 0417990079
Languages
sinhala
Native or Bilingual
English
Native or Bilingual
Timeline
Telehealth Coordinator
Telecare Specialist Clinic
2022.07 - Current
Office Administrator
F45 (Fitness Centre)
2010.10 - 2020.03
Administrative Assistant
Melbourne University, Melbourne Graduate School of Education
2010.09
Senior Executive - Administration
Millennium Information Technologies Limited
Receptionist / Executive - Administration
Millennium Information Technologies Limited
Telehealth Administration -
Melbourne Polytechnic
Certificate III in Patisserie -
Holmesglen
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