Summary
Overview
Work History
Education
Skills
Accomplishments
Soccer, Gym, Nature walks
Timeline
Generic

Thuto Moyo

Wanneroo

Summary

Enthusiastic Store Team Member focuses on exceptional customer service by greeting customers, assisting with store inquiries and ringing purchases using POS system. Participates in proactive team efforts to achieve departmental and company goals. Works to deliver positive customer experiences in clean, well-maintained store. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Woolworths Store Team Member

Woolworths Group
06.2022 - Current
  • Maintained general knowledge of 5 different departments to help customers quickly locate products and merchandise.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Organized and recovered shelves on all 14 aisles, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Developed strong relationships with regular customers which increased return visits.
  • Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.
  • Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
  • Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Crew Member

Kentucky Fried Chicken
08.2021 - 06.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders of up to 10 at a time, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with a variety of products to answer questions and make suggestions.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Education

Bachelors of Surveying Honours - Spatial Sciences

Curtin University
Perth, WA
11.2027

High School Diploma -

Mater Dei College
Edgewater, WA
10.2023

Skills

    • Cleanliness and hygiene
    • Workplace Safety
    • Store maintenance
    • Reliability and punctuality
      • Customer Engagement
      • Customer Service
      • Strong Communication and Interpersonal Skills
      • Team Cooperation

Accomplishments

  • Achieved student house leader through effectively helping with Sport events, faction house activities, and social interaction.

Soccer, Gym, Nature walks

For me soccer has been a big part of my life as both an exercise activity and a passion. I like the way that playing this game requires working together with others and planning for success in addition to being physically challenging. There are times when I play soccer in competitive leagues while at other times it is just for fun among friends but it remains an active and social sport. Gyming forms part of my daily routine. The discipline required to maintain regular workouts is something that I really value. Not only does weight lifting and calisthenics's keep me in shape, these also improve my mood. The gym helps me establish personal targets, evaluate how well i am doing, and keep inspired.
Nature walks reconnect me back to nature amidst the chaos of everyday life. Strolling through paths exploring wildlife species viewing natural beauty offers some moments of peace and opportunity for contemplation. Nature walks are not solely about staying healthy: they revitalize my mind leaving me recharged with ideas.

When combined all these hobbies leave me balanced developing physical fitness, lively mind and inspiring love towards nature besides team work.

Timeline

Woolworths Store Team Member

Woolworths Group
06.2022 - Current

Crew Member

Kentucky Fried Chicken
08.2021 - 06.2022

Bachelors of Surveying Honours - Spatial Sciences

Curtin University

High School Diploma -

Mater Dei College
Thuto Moyo