Thuy Bich Nguyen
Sunshine Melbourne,VIC
Summary
Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
Sales Assistant
Glengala Hot Food Take Away
Sunshine West, Vic
05.2023 - Current
- Greeted customers and provided assistance with product selection.
- Assisted in creating displays to promote products.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Informed customers about current promotions and discounts.
- Assisted customers with returns, exchanges and refunds.
- Replenished merchandise on shelves as needed throughout the day.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Processed special orders for out-of-stock items when necessary.
- Maintained cleanliness of the sales floor area at all times.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Accepted and completed cash, check and credit card payments.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
Nail Technician
OWNE
Melbourne City, VIC
2008 - Current
- Provided manicures, pedicures and nail treatments to clients.
- Demonstrated knowledge of all products and services offered in the salon.
- Cleaned and sterilized tools and work areas between customers.
- Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
- Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
- Assisted with inventory management tasks such as restocking supplies when needed.
- Educated clients on proper nail care techniques.
- Conducted consultations with clients to determine their needs and preferences.
Kitchen Hand
Ha Long
Footscray 3012, Vic
2007 - 2008
- Cleaned dishes, pots, pans and utensils.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Stocked shelves with food supplies, such as canned goods and dry ingredients.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Disposed of garbage according to health regulations.
- Received deliveries of food items and stored them properly.
Education
Some College (No Degree) - Nail Technician
L B Beauty Academy
Richmond, VICSkills
- Manicures
- Sanitation Procedures
- Cuticle Care
- Nail Preparation
- Gel Tips
- Infection Controls
- Team Collaboration
- Verbal and Written Communication
- Sales Proficiency
- Appointment Management
- Service Promotion
- Problem-Solving Skills
- Customer Service
- Training and Coaching
- Promotional Planning
- Product Knowledge
Affiliations
I love spent time with family and friends ,day trip,walking
Languages
English
Limited
Vietnamese
Full Professional
Timeline
Sales Assistant
Glengala Hot Food Take Away
05.2023 - Current
Nail Technician
OWNE
2008 - Current
Kitchen Hand
Ha Long
2007 - 2008
Some College (No Degree) - Nail Technician
L B Beauty Academy
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