THUY LINH PHAM

• Handled sensitive information discreetly, ensuring confidentiality with personnel and financial data.
• Cultivated strong vendor relationships, ensuring timely supply delivery at competitive prices. I also generated detailed reports summarizing key data points for upper management review, and maintained daily reports, memos, and invoices.
• Managed line phone system, scheduled appointments and conducted follow-up calls with clients. Monitored office supplies inventory, ensuring stock availability through timely orders are other my duties.

• Achievements:

Specialist with the highest revenue in the second quarter.

The Best specialist in the 3rd quarter.
Specialist with the highest insurance sales of the month.

• Improved customer satisfaction by addressing concerns promptly and providing effective solutions. Another responsible is enhancing customer loyalty by delivering personalized service.
• Streamlined communication processes and collaborated with the sales team to resolve complex client issues, ensuring long-term relationships.

• Achievements: Top sales of the month; Top 3 best employee of quarterly II
• Increased sales revenue by building and maintaining strong relationships with key clients. Besides, developed the relationship with new customers, resulting in increased market share.
• Exceeded sales targets consistently by implementing effective sales strategies and techniques.

• Assist international customers with inquiries, requests, and concerns in a courteous and professional manner.
• Ensure compliance with regulatory guidelines and internal policies governing financial transactions and customer interactions.