Thy Nguyen
District 3, Ho Chi Minh City ,NSW
Summary
Problem-solving abilities with experience building relationships and strong customer service. Committed to continuous learning and staying current with industry trends to contribute to organizational success. I'm willing to learn and adapt to new challenges in marketing & sales field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Consultant
Sydney Duty Free
Sydney, Australia
02.2024 - 07.2024
- Assisted customers with selecting merchandise based on individual needs and preferences.
- Provided support for fellow associates during periods of high customer traffic.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Customer Success Executive
AEMI
Vietnam
09.2022 - 11.2023
- Organize & build a sales inbound & outbound process for an early startup
- Monitor & build long-term trusting relationships with key clients to maximize sales growth
- Seek new business & identify potential opportunities in the cosmetics & beauty market
- Report monthly sales data & actuals vs budgets for internal targets set
- Provide sales techniques including cold calls & emails
Marketing Executive
AEMI
Vietnam
05.2022 - 09.2022
- Manage all social media accounts: Facebook Business, Instagram, Zalo OA & Tiktok
- Prepare data ads weekly
- In charge in planning marketing activities: online/offline workshops monthly to gain awareness & build customer relationship
Account Executive Intern
Dentsu McGarry Bowen
Vietnam
05.2021 - 12.2021
- Take part in all payment documents & administrative task (workflow control, meetings, minutes,..)
- Work with third party/supplier for media production
- Conduct market research & support in creative commercial proposals
Digital Account Intern
Reputyze Asia
Vietnam
12.2020 - 05.2021
- Manage Facebook Business & Zalo OA
- Coordinate with social media team to manage facebook ads
- Coordinate and schedule meetings and conferences with internal and external stakeholders
- Prepare and distribute meeting agendas, minutes, and other relevant materials
Education
Bachelor's Degree in Business Administration - Marketing
Western Sydney University
Sydney07.2024
Skills
- Sales management
- CRM Software
- Sales strategy
- Negotiation
- Upselling strategies
- Communication
Certification
- IELTS, IDP, 6.5 - 02/2024
- Marketing Foundation, Tomorrow Marketers Academy, 2020
- The Fundamentals of Digital Marketing, Google Digital, 2021
Languages
Vietnamese
Native/ Bilingual
English
Full Professional
Timeline
Retail Sales Consultant
Sydney Duty Free
02.2024 - 07.2024
Customer Success Executive
AEMI
09.2022 - 11.2023
Marketing Executive
AEMI
05.2022 - 09.2022
Account Executive Intern
Dentsu McGarry Bowen
05.2021 - 12.2021
Digital Account Intern
Reputyze Asia
12.2020 - 05.2021
Bachelor's Degree in Business Administration - Marketing
Western Sydney University
- IELTS, IDP, 6.5 - 02/2024
- Marketing Foundation, Tomorrow Marketers Academy, 2020
- The Fundamentals of Digital Marketing, Google Digital, 2021
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