Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thyra-Lee O'Brien

Caboolture South

Summary

Achieved high customer satisfaction through effective service at corporate events, private functions, and musicals. Enhanced operational efficiency in fast-paced environments by leveraging bar experience. Dedicated to advancing skills in the hospitality industry. Currently exploring part-time or casual employment opportunities. RSA and RSG certifications held.

Overview

2027
2027
years of professional experience

Work History

Kitchen Hand

Cafe Elle
01.2023 - 08.2026
  • Assisted in food preparation, ensuring adherence to safety and hygiene standards.
  • Operated kitchen equipment, maintaining cleanliness and functionality at all times.
  • Supported chefs by organizing ingredients and inventory for efficient meal production.
  • Collaborated with team members to maintain a smooth workflow during busy service hours.
  • Maintained cleanliness of kitchen surfaces, utensils, and equipment to promote a safe work environment.
  • Participated in training new staff on kitchen protocols and best practices for efficiency.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Food and Beverage Attendant/ Volunteer

Friends of the Street
01.2010 - 01.2012
  • Volunteering and Cooking free hot meals for the charity.
  • Maintaining clean and hygienic food working preparation station.
  • Organising and preparing food and hygiene packs.
  • Organising clothes and preparing sleeping supplies into packs for people in need.
  • Sustained a positive energy and persona to create a kind experience for the homeless and the people in need.
  • Worked with other volunteers in packaging, labelling, boxing, and stacking fruits, vegetables, and cans.
  • Guided by specially trained professionals to optimize the homeless and needy people experience.

Food and beverage attendant/ sales and ride supervisor

Funland Carnival
01.2009 - 01.2011
  • Waiting tables, serving food and drinks.
  • Selling tickets and tokens for rides, and other entertainment provided at the carnival e.g. face painting and clown heads.
  • Cashier, working with receiving money and handing change to customers
  • Cleaning duties such as, washing dishes, wiping tables, preparing set up and taking down venue each time.
  • Rides supervisor, watching children maintaining safe fun environment.
  • Cooking and serving hot/cold beverages and food preparation.
  • Maintained poise and focus under pressure allowing for an efficient, error-free job.

Bar Attendant (Casual)

FNQ Staffing (Far North Queensland Staffing)
01.2019 - 2023
  • Working during Cairns Horse Racing events, private functions, musicals and corporate events.
  • Worked in a fast-paced environment waiting tables and simultaneously tending bar.
  • Restocking and Replenishing supplies.
  • Prepare the bar for an event and break down after.
  • Maintaining a clean and organised work environment.
  • Verified the age of customers when selling alcohol to ensure that they were not underage.
  • Managed cash register and monetary transactions correctly.
  • Possessed strong interpersonal skills resulting in outstanding communication, team- work, flexibility, and cohesiveness with fellow co-workers.
  • Provided exceptional customer service in fast-paced bar environment.

Kitchen Hand

Burpengary Taven
2024 - 2025
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Plated and presented food following chef requirements.
  • Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
  • Assisted in inventory management, ensuring stock levels met operational needs.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Developed and maintained positive relationships with customers to enhance service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.

Collaborated with kitchen staff to ensure timely and accurate order fulfillment.

Kitchen Hand

Benny's Cafe
2022 - 2023
  • Monitored stock levels, reporting shortages to ensure timely replenishment of supplies.
  • Implemented time-saving techniques in food prep processes to enhance overall kitchen productivity.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.

Education

RSA - responsible service of alcohol

Cairns
Cairns, QLD

RSG - responsible services of gambling

Cairns
Cairns, QLD

First Aid Certificate -

Cairns
Cairns, QLD

Skills

  • Focused on delivering outstanding customer service to foster positive experiences
  • Cultivated strong work ethics and teamwork to enhance overall productivity and goal attainment
  • Executed setup of tables, workstations, and equipment to meet specified standards, enhancing operational efficiency

Timeline

Kitchen Hand

Cafe Elle
01.2023 - 08.2026

Bar Attendant (Casual)

FNQ Staffing (Far North Queensland Staffing)
01.2019 - 2023

Food and Beverage Attendant/ Volunteer

Friends of the Street
01.2010 - 01.2012

Food and beverage attendant/ sales and ride supervisor

Funland Carnival
01.2009 - 01.2011

Kitchen Hand

Burpengary Taven
2024 - 2025

Kitchen Hand

Benny's Cafe
2022 - 2023

RSA - responsible service of alcohol

Cairns

RSG - responsible services of gambling

Cairns

First Aid Certificate -

Cairns
Thyra-Lee O'Brien