Ti-Arna Austin

Reference: Livie Powell - 0459562386

• Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
• Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
• Supervised team members to confirm compliance with set procedures and quality requirements.
• Worked with team to identify areas of improvement and devised solutions based on findings.
• Built strong relationships with customers through positive attitude and attentive response.
• Promoted high standards through personal example to help each member understand expected behaviors and standards.

Reference: Corey Turner - 0421741484

• Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
• Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
• Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
• Processed customer payments and balanced cash drawers.

Reference: Corey Turner - 0421741484

• Maintained composure and work quality while under stress.
• Received payment from customers, made change and issued receipts in accordance with cash handling policies and procedures.
• Welcomed customers and maintained pleasant, friendly and professional demeanour.
• Used cash registers and POS systems to request and record customer orders and compute bills.

Reference: Lee Noble - 0448092344

• Greeted new customers, discussed specials, took drink orders and built immediate positive connections.
• Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Answered customers' questions, recommended items and recorded order information.

Reference: Since undergone new management

• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
• Assisted customers by answering questions and fulfilling requests.