Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Tia Braddock

Wagga Wagga,NSW

Summary

Highly efficient Crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

12
12
years of professional experience

Work History

Crew Member

McDonalds
04.2023 - Current
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Supervisor

McDonald's Restaurant
11.2011 - 07.2018
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • responsible for reviewing and monitoring guest counts and sales projections to ensure they are aligned to the shift targets.
  • Received, inspected and logged all products and product temperature for accuracy of weekly deliveries whilst maintaining quality.
  • Responsible for opening and closing of the store.
  • accountable for cash control ensuring that money is managed and deposited in accordance with McDonald's policies and procedures.
  • Kept the restaurant compliant with health codes, sanitation requirements and license regulations.
  • Entered data promptly and efficiently with accuracy to monitor labour and sales while on shift.
  • experience meeting KPI targets regularly.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Controlled costs to keep business operating within budget and increase profits.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Managed and motivated employees to be productive and engaged in work.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Education

High School Diploma -

Deniliquin High School
Deniliquin, NSW
2015

Skills

  • Inventory management
  • Customer service
  • Quality control
  • Product knowledge
  • Health and Safety
  • Staff Management
  • Customer Service
  • Effective Communication

Additional Information

You might notice a five year gap between jobs in my resume.

During that five year gap i had two children, one was born with health problems so I decided to take some time away from work duties to focus on my families health and personal growth and development for myself.

Once i was ready to return to work i moved from my home town Denliquin to Wagga Wagga in 2022 and was faced with the challenge of extensive childcare waitlists.

while at home i have gained important skills such as;


  • Time management.
  • Organisation.
  • Multitasking.
  • Patience and adaptability.
  • Negotiation skills.
  • Financial management.
  • Self Discipline.
  • Creativity.

Timeline

Crew Member

McDonalds
04.2023 - Current

Supervisor

McDonald's Restaurant
11.2011 - 07.2018

High School Diploma -

Deniliquin High School

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Tia Braddock