Tia Ciarlo
Melbourne,VIC
Summary
I am 21 years old currently studying Criminology and Psychology at Deakin University in my fourth and final year. I have previously worked in retail and gained knowledge on customer service skills. I am currently working at the Yarraville Club being an all-rounder working between gaming, behind the bar, functions, and bistro, along with Team Leading in the bistro. I have a strong work ethic and will put a positive attitude towards learning many new skills that will come with this opportunity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Casual Employee
Yarraville Club
11.2021 - Current
- Serving customers including; taking drink orders behind the bar and making their drinks
- Assisting customer in the gaming area such as; fixing machines, checking machines, clearing glasses
- Serving customers; waitressing tables such as taking food and drink orders, clearing plates
- Bistro Team Leader - opening the restaurant and closing the restaurant, setting for bookings, calling bookings to confirm time and date, managing staff, dealing with customers concerns and complaints.
Casual Employee
Rosebud RSL Club
03.2021 - 11.2021
- Serving customers including; taking drink orders behind the bar and making their drinks
- Assisting customers in the gaming area such as; fixing machines, checking machines, clearing glasses
- Serving customers including; putting through food orders
- Collecting stock and putting it away.
Casual Employee
Spitfire Restaurant and Grill Rosebud
11.2020 - 03.2021
- Serving customers including; taking food and drink orders
- Serving food to customers
- Cleaning and re-setting the restaurant.
Casual Employee
Target Watergardens
01.2018 - 01.2020
- Working new stock
- Assisting customer calls, complaints, and enquiries in an effective manner
- Operating cash registers and self-checkout machines to process transactions
- Picking and packing as apart of click and collect service
- General cleaning
- Store presentation.
Education
Primary school -
Echuca East Primary School
Echuca, VICSecondary school -
Academy of Mary Immaculate
Fitzroy, VIC11.2020
University -
Deakin University
Burwood, VIC10.2024
Skills
- I am confident in talking and getting to know new people
- I listen attentively and make sure to ask questions when I am unsure
- I work well with others and in a team
- I accept responsibilities, and I meet goals
- I am able to lead a team if needed to successfully complete goals
- I always have a positive attitude towards new things and pay attention to other people’s needs
Accomplishments
VCE Certificate.
Bistro Team Leader role at the Yarraville Club.
projects and achievements
- RSA certificate
- RSG certificate
- Gaming license
- VCE certificate
references
- Scott Phillips – Operations Manager at Yarraville Club
- Kate Rowe – Front of House Manager at Yarraville Club
- Filly Amato – Duty Manager at Rosebud RSL Club 0478675112
Certification
RSA Certificate.
RSG Certificate.
Gaming License.
VCE Certificate.
Timeline
Casual Employee
Yarraville Club
11.2021 - Current
Casual Employee
Rosebud RSL Club
03.2021 - 11.2021
Casual Employee
Spitfire Restaurant and Grill Rosebud
11.2020 - 03.2021
Casual Employee
Target Watergardens
01.2018 - 01.2020
Primary school -
Echuca East Primary School
Secondary school -
Academy of Mary Immaculate
University -
Deakin University
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