Providing detailed and timely administrative support to designated Account Managers.
Delivering exceptional customer service by promptly addressing agency (Wavemaker and PHD) inquiries and requests.
Management of internal and external stakeholder relationships.
Collaborating with Account Managers to manage client activities and internal reporting.
Handling various tasks such as posting campaign reports, designing client proposals, and managing booking procedures.
Acting as point of contact for clients in absence of Account Managers, ensuring their needs are met effectively.
Order Administrator (3 Month Fixed Term Contract)
Archie Rose Distilling Co
11.2023 - 01.2024
Reviewing freight costs and DIFOT reports to ensure couriers are meeting company standards.
Managing system and new product requirements.
Work closely with Brand Ambassadors and internal events team ensuring orders are processed and dispatched in a timely manner.
Updating pricing when required and communicating it to customers
Efficient use of platforms, such as Shippit, Shopify, AXIS, and Dear
Merivale (Head Office)
Casual People Experience Administrative Assistant
01.2023 - 04.2023
On-boarding of company-wide casual staff
Up-keep of company files
Checking of employee information and Australian Working Rights
Proficient use of SAP, and Kronos
People and Culture Team Intern
Enel Green Power
09.2022 - 03.2023
Organization of business conferences and team-building events,
Establishment and upkeep of Enel’s Human Resources Australia intranet page,
Communication of relevant company policies and procedures, upkeep of employee files including payroll information, position descriptions, reimbursements, reference checks, visa forms, and employee contracts,
Management of internal recruitment forms and incentives,