Punctuality, reliability and trustworthiness are traits, which I portray and hold in high priority. I am a motivated, honest young person who is looking for an opportunity to gain some experience working in the mining industry. I have been living in Leinster for the past 3 years and I am ready to leave the hospitality industry. I am driven by targets and enjoy challenges. I am a reliable and trustworthy person who is capable of doing what is needed within any timeframe. I pick up on new things quite fast and am willing to learn new skills in this role. I am very organized and know how to prioritize what needs doing now and what can wait. I am happy to meet and work with new people and I have no trouble getting along with others. I am a good leader who knows when to take charge running something effectively as well as being able to step back
Hi, I’m
Tia Fue
Leinster,WA
Summary
Overview
7
years of professional experience
Work History
ISS Facility Services
Team Leader Manager
03.2021 - Current
Job overview
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Increased productivity and revenue streams through effective change of management practices.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Monitored incoming calls and provided feedback many associates to improve quality of service.
Hays Recruitment
Casual Utility
07.2020 - 01.2021
Job overview
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
ISS Facility Services
Bartender
02.2019 - 07.2020
Job overview
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Trained several new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Kept bar presentable and well-stocked to meet customer needs.
The Flagship
Kitchen Hand
04.2017 - 12.2017
Job overview
- Working unsupervised, working in a fast paced environment, teamwork, preparing meals for the customers, plating up desserts for customers, keeping the kitchen tidy good communication skills, serving customers.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Cleaning Planet
Cleaner
08.2017 - 09.2017
Job overview
- Working in a team, working unsupervised, cleaning houses to a high standard, good communication skills, good listening skills, reliable, following instructions.
Paper Run
Team Member
09.2014 - 11.2016
Job overview
- Delivering the papers on time, delivering to the correct houses, working unsupervised at my best, reliable, make sure I delivered the papers each week.
Education
UPSKILLEDUPSKILLED
Certificate III Business Administration from Business Administration
08.2024
University Overview
Training Institution Australasia Leinster, WA
Certificate I from Hospitality
09.2022
University Overview
NCEA LEVEL 2New Zealand
NCEA LEVEL 2
12.2018
University Overview
English, Health and physical Education, Mathematics, Science, Social Science Studies, Statistics and Probability and Technology
NCEA LEVEL 1 New Zealand
NCEA LEVEL 1
12.2017
University Overview
Communication Skills, English, Health and Physical Education, Science, Statistics and Probability, Technology
Skills
- Continuous Improvement Projects
- Team Management Understanding
- Operational Efficiency
- Maintaining Clean Work Areas
- Identifying Opportunities
- Staff Motivation and Discipline
- Corrective Actions
- Professional Relationships
Timeline
Team Leader Manager
ISS Facility Services
03.2021 - Current
Casual Utility
Hays Recruitment
07.2020 - 01.2021
Bartender
ISS Facility Services
02.2019 - 07.2020
Cleaner
Cleaning Planet
08.2017 - 09.2017
Kitchen Hand
The Flagship
04.2017 - 12.2017
Team Member
Paper Run
09.2014 - 11.2016
UPSKILLED
Certificate III Business Administration from Business Administration
Training Institution Australasia
Certificate I from Hospitality
NCEA LEVEL 2
NCEA LEVEL 2
NCEA LEVEL 1
NCEA LEVEL 1
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