Overview
Work History
Education
Skills
Timeline
Generic

Tia Martin

Perth

Overview

8
8
years of professional experience

Work History

Owner

Main Street Tattoo
02.2022 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Established foundational processes for business operations.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.

Accounts Assistant

SFM Marine
07.2018 - 05.2020
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Communicated regularly with customers regarding account questions and issues.
  • Organized data into multiple spreadsheets to streamline data.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Completed payroll functions to facilitate accurate and prompt staff payments.

Receptionist

Malaga Specialised Restorations
04.2018 - 07.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Owner

Capri Hair Design
01.2016 - 03.2018
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Processed payments, entering sales in register for prompt customer service.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Organized sales area and work station to showcase products and boost sales.

Education

Certificate II - Hair Dressing

North Metropolitan TAFE
Balga, WA
11.2015

Graduate Certificate -

Servite College
Tuart Hill, WA
10.2015

Skills

  • Financial Management
  • Client Service
  • Business Administration
  • Team Oversight

Timeline

Owner

Main Street Tattoo
02.2022 - Current

Accounts Assistant

SFM Marine
07.2018 - 05.2020

Receptionist

Malaga Specialised Restorations
04.2018 - 07.2018

Owner

Capri Hair Design
01.2016 - 03.2018

Certificate II - Hair Dressing

North Metropolitan TAFE

Graduate Certificate -

Servite College

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Tia Martin