Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
Generic

Tia Pape

Risdon Vale,TAS

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

4
4
years of professional experience

Work History

Retail Worker

Spotlight
HOBART, TAS
04.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Retail Worker

Kmart
06.2021 - 04.2023
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Assisted customers with prompt and polite support in-person.
  • Greeted customers, helped locate merchandise and suggested suitable options.

Fast Food Team Member

McDonald's
12.2020 - 06.2021
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Reduced customer wait times by quickly operating customer window and sales register.
  • Greeted customers promptly and took orders to keep flow of traffic moving.

Education

High School Diploma -

Claremont College
Claremont, TAS
12.2024

Skills

  • Building Customer Relationships and Loyalty
  • Flexible Hours
  • Safety and Cleanliness Standards
  • Excellent Written and Verbal Communication
  • Engaging with Diverse Customers
  • Payment Processing
  • Age-Appropriate Activities
  • Sanitation Understanding
  • Parent Communication
  • Arts and Crafts
  • Emotional Development

Volunteer Work

Dogs' Home of Tasmania

* Induction and mentoring completed

* Duties include walking dogs of various breed, size and temperament.

* Completing evaluation reports on dogs.

* Grooming and bathing as required.


Neonatal Kitten Rescue Hobart

Duties include:

* Fostering kittens from 2 -18 weeks of age

* Bottle feeding, weaning, transition to solid food, toileting

* General socialization

* Coordinating vet and health care.


Reference: Gabrielle Peacock, CEO NKRH 0490177542


Traineeship (Early Learning School)

* Helping Children complete tasks

* Routine testing

* Printing and laminating 

* assisting on excursions 





Timeline

Retail Worker

Spotlight
04.2024 - Current

Retail Worker

Kmart
06.2021 - 04.2023

Fast Food Team Member

McDonald's
12.2020 - 06.2021

High School Diploma -

Claremont College

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Tia Pape