Tia Ritter
Mandurah
Summary
Driven and compassionate individual with a proven track record of excelling as a Volunteer at Perth Children's Hospital. Excelled in crocheting lap blankets for sick children, showcasing strong interpersonal communication and teamwork skills while making a positive impact on their lives. Demonstrated exceptional organizational skills and flexibility at Falcon Primary School, contributing to the success of various events. A quick learner with a talent for building relationships and maintaining high productivity in team settings. Personable and reliable, deeply committed to providing excellent customer service and ensuring a positive shopping experience. Consistently handles transactions and efficiently manages customer inquiries, leading to high customer satisfaction and loyalty. Creates a welcoming environment to enhance the overall customer experience and foster long-term relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Woolworths
09.2024 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
Volunteer
Perth Children's Hospital
03.2023 - 06.2023
- Crocheted multiple lap blankets for sick children
- Self-motivated, with a strong sense of personal responsibility
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations
Volunteer
Falcon Primary School
02.2022 - 09.2022
- Assisted with special events and programs
- Maintained clean, neat, and operational facilities to serve program needs
- Supported engaging, fun, and smooth-running events by helping with organization and planning
- Worked in team environment to maintain high levels of productivity
- Used strong interpersonal communication skills to convey information to others
- Able to effectively communicate to team members to problem solve
- Took and followed detailed directions from others
Education
Health Science Hub
Mandurah, WABachelor of Science - Forensic Science
Murdoch University
Perth, WA12.2027
High School Diploma -
Mandurah Catholic College
Mandurah, WA09.2023
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Flexible Schedule
- Relationship Building
Certification
- Certificate III in Laboratory Skills, Health Science Hub, 2022
- Certificate IV in Biology (Forensics), Health Science Hub, 2023
Timeline
Customer Service Cashier
Woolworths
09.2024 - Current
Volunteer
Perth Children's Hospital
03.2023 - 06.2023
Volunteer
Falcon Primary School
02.2022 - 09.2022
High School Diploma -
Mandurah Catholic College
Health Science Hub
Bachelor of Science - Forensic Science
Murdoch University
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