Tia Sinclair
Upwey,VIC
Summary
Enthusiastic and dedicated professional with a strong background in customer service and team collaboration, honed at Cameo Cinemas. Proven ability to multitask and manage time effectively while enhancing guest engagement. Developed essential skills in animal-focused environments, demonstrating expertise in care, feeding, health monitoring, and grooming. Dedicated to enhancing well-being of animals and creating positive environment for their care. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Visitor Host Volunteer
Healesville Sanctuary
03.2025 - Current
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Observing, documenting and reporting health and behaviour concerns of animals, and assisting keepers when required.
- Assist members of the public with general enquires.
- Contributing to team success through effective communication and cooperation with coworkers and management.
- Assisting with animal care and providing enrichment.
Front of House Employee
Cameo Cinemas
08.2022 - Current
- Kept on top of current film knowledge, enhancing ability to make informed recommendations to customers.
- Maintained a clean and welcoming environment for guests.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Performed opening and closing duties diligently, ensuring the facility was ready for optimal operations each day.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
Animal Attendant (Placement)
RSPCA
06.2025 - 07.2025
- Maintained safety protocols when handling animals to minimize risk of injury to both staff members and animals themselves.
- Working collaboratively in a team environment, to ensure animal housing was clean and ready for use.
- Filling out observation sheets to ensure information is accurate and up to date.
- Reduced stress levels in shelter animals through enrichment.
- Improved animal care by providing daily feeding, grooming, and exercise routines.
Education
- Cert II in Animal Care
Box Hill Institute of TAFE
Melbourne, VIC09-2025
Skills
- Ability to work in a fast paced environment
- Exceptional customer service
- Team collaboration
- Basic knowledge of animal anatomy, behaviour, disease recognition and safe handling
- Both Computer and POS software experience
- Guest engagement
- Adaptable to change
- Effective time management
- Exceptional communication
Timeline
Animal Attendant (Placement)
RSPCA
06.2025 - 07.2025
Visitor Host Volunteer
Healesville Sanctuary
03.2025 - Current
Front of House Employee
Cameo Cinemas
08.2022 - Current
- Cert II in Animal Care
Box Hill Institute of TAFE
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