Tia Tanner
Hunter Valley ,NSW
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Lead Cashier & Photolab Manager
Harvey Norman Computers
Maitland, NSW
2019 - Current
- Mentoring and trained junior staff.
- Used point of sale system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Managed and motivated employees to be productive and engaged in work.
- Managed and conducted stocktakes of inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Managed inwards and outwards goods in the warehouse, ensuring accurate receipt, dispatch, and inventory control is in line with company procedures.
Kitchen & Barista
Swell Kiosk
Newcastle, NSW
2018 - 10.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Processed accurate cash handling and efficient use of the POS system.
- Assisted in other areas of the café as needed, including food preparation or table service when required.
Kitchen & Barista
Twin Rivers Cafe
East Gresford, NSW
01.2016 - 2018
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
- Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.
Kitchen & Barista
Hotel Beatty
East Gresford, NSW
01.2016 - 2018
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Skills
- Responsible and reliable
- Excellent communication skills
- Multitasking
- Able to work well in a team
- Problem-Solving
- Organisational skills
- Customer assistance/service
- Computer and phone skills
- Cash handling/operational tasks
- Time management skills
Objective Summery
Enthusiastic and dedicated professional with a strong foundation in customer service, relationship building, and problem-solving. Ready to transition from a successful long-term retail career into a growth-oriented role where I can bring my people skills, attention to detail, and adaptability, while continuing to learn and contribute to a team’s success.
Certification
Completed
• First Aid - November 2024
References
Nick Swanson - 0412 959 565
Former Proprietor Harvey Norman
Tiarna Johnston - 0402 466 625
Operations Manager
Emily Thornton - 0498 111 148
Personal Reference
Timeline
Kitchen & Barista
Twin Rivers Cafe
01.2016 - 2018
Kitchen & Barista
Hotel Beatty
01.2016 - 2018
Lead Cashier & Photolab Manager
Harvey Norman Computers
2019 - Current
Kitchen & Barista
Swell Kiosk
2018 - 10.2019